IHG Hotels & Resorts in Manchesterβs Beetham Tower is seeking a dynamic Front Office Supervisor to lead our busy reception team. This full-time role focuses on delivering a warm, authentic Manchester welcome, overseeing check-in/check-out, and ensuring service excellence for every guest.
You will coach staff, manage duty manager shifts, handle guest requests, promote IHG One Rewards, and collaborate with other departments to maintain smooth operations.
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Front Office Supervisor β Lead Guest Experience at Luxury Hotel in Manchester employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.