At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and manage hotel operations.
- Company: Exciting new luxury hotel opening in London, part of IHG.
- Benefits: Competitive salary, career progression, and exclusive colleague perks.
- Other info: Join us for an exciting journey as we open our doors in Summer 2026.
- Why this job: Be a key player in shaping guest experiences at a prestigious hotel.
- Qualifications: Experience in hospitality, strong leadership skills, and health and safety knowledge.
The predicted salary is between 35000 - 45000 £ per year.
IHG is seeking a dynamic Duty Manager for the Canary Riverside Plaza in London, set to open in Summer 2026.
This role entails leading a team to provide exceptional guest experiences, supporting various hotel departments, and managing complex requests and complaints.
The ideal candidate will possess experience in a similar property, have strong leadership skills, and be knowledgeable about health and safety procedures.
The role offers competitive benefits, including career progression opportunities and colleague perks.
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We think you need these skills to ace Luxury Duty Manager – Guest Experience Leader
Leadership Skills
Guest Experience Management
Complaint Resolution
Team Management
Health and Safety Knowledge
Communication Skills
Problem-Solving Skills
