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- Tasks: Lead a dynamic team in delivering unforgettable dining experiences at Fitz's Brasserie.
- Company: Join the vibrant Kimpton Fitzroy London, a luxury hotel in the heart of the city.
- Benefits: Earn £16.10 per hour plus tips, enjoy free meals, and access global discounts.
- Why this job: Be part of a passionate team creating memorable moments for guests every day.
- Qualifications: Experience in food & beverage service and a flair for leadership.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
The predicted salary is between 26700 - 40000 £ per year.
At Kimpton Fitzroy London, we are looking for a Restaurant Supervisor to join us in Fitz's Brasserie within our luxury hotel in Central London. Located in the heart of Kimpton Fitzroy London, Fitz's Russell Sq. features three opulent spaces with unique personalities. Fitz's Brasserie is a sophisticated eatery serving classic British dishes elevated from modern palates, and Fitz's Bar & Parlour is a glamorous drinking den and all-day parlour. Here, guests can dine on quintessentially British cuisine, sip finely crafted cocktails, and savour a late-night tipple (or two). Join us to help create a London experience like no other!
As our Restaurant Supervisor, we will support you to:
- Be yourself - bringing the real you to work, with your unique personality.
- Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections.
- Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!
Are you passionate about hospitality and ready to lead from the front? We’re looking for a confident Restaurant Supervisor to inspire our team, deliver outstanding guest experiences, and keep our service running smoothly every shift.
What you’ll do:
- Take ownership of the guest journey, ensuring every visit is memorable.
- Lead by example on the floor, supporting and developing team members.
- Handle guest feedback and resolve issues with confidence and professionalism.
- Manage shift duties including cashing up, stock control, and VIP hosting.
- Ensure high standards of food safety, cleanliness, and compliance.
- Promote upselling, offers, and key business drivers.
About you:
- Experience in a food & beverage service role.
- A natural team leader with a passion for guest service.
- Organised, reliable, and calm under pressure.
- Flexible, positive, and eager to develop yourself and others.
If you love hospitality and enjoy leading teams to success, we’d love to hear from you!
What’s in it for you as our Restaurant Supervisor:
- £16.10 per hour (£33,488 per annum) plus Tronc, paid overtime and other great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated).
- Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts.
- Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie.
- Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
- Regular sporting and social events.
- Most importantly, we’ll help you grow and develop you as an individual.
Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. We have been named 'The plushest pet-friendly hotel,' because our heartfelt connection does not end with humans; it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!
You are always welcome here! We are open 7 days a week, 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.
Please click 'apply' now! You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
About Us: At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.
About the Team: Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Brasserie Supervisor in London employer: IHG
Contact Detail:
IHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brasserie Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kimpton Fitzroy's vibe online. Understanding their values will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your guest service scenarios! Think about how you'd handle tricky situations or guest feedback. Being prepared will boost your confidence and show that you can lead from the front.
✨Tip Number 3
Show off your leadership skills! During the interview, share examples of how you've inspired your team in the past. This is your chance to shine and demonstrate that you can create memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Kimpton Fitzroy family!
We think you need these skills to ace Brasserie Supervisor in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to fit the role of Restaurant Supervisor. Highlight your experience in food and beverage service, and how you've led teams or created memorable guest experiences in the past.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to see why you’d be a great fit for our team at Fitz's Brasserie.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Kimpton Fitzroy London!
How to prepare for a job interview at IHG
✨Know the Menu Inside Out
Familiarise yourself with Fitz's Brasserie menu and the philosophy behind the dishes. Being able to discuss the food and drink offerings confidently will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you inspired others, resolved conflicts, or improved service standards. This will demonstrate your capability as a Restaurant Supervisor.
✨Emphasise Guest Experience
Think of specific instances where you went above and beyond to enhance a guest's experience. Share these stories during the interview to illustrate your commitment to outstanding service and your understanding of the guest journey.
✨Be Ready for Situational Questions
Expect questions about handling difficult guests or managing busy shifts. Prepare your responses by thinking through how you would maintain professionalism and calm under pressure, showcasing your problem-solving skills.
