At a Glance
- Tasks: Lead kitchen operations, ensuring food safety and compliance across two iconic Glasgow hotels.
- Company: Join voco Grand Central and Kimpton Blythswood Square, two of Glasgow's most renowned hotels.
- Benefits: Enjoy competitive salary, 31 days holiday, free meals, and fantastic employee discounts.
- Other info: Be part of a supportive team that values continuous improvement and operational excellence.
- Why this job: Make a real impact on guest experiences while developing high-performing kitchen teams.
- Qualifications: Minimum Level 3 Food Safety qualification and 2 years' experience in kitchen management.
The predicted salary is between 30000 - 40000 £ per year.
voco Grand Central Hotel and Kimpton Blythswood Square Hotel are looking for a Cluster Kitchen Manager to support our iconic Glasgow hotels! At voco Grand Central Glasgow and Kimpton Blythswood Square Hotel, our kitchens are at the heart of the guest experience. From busy restaurant services and five-star dining to weddings, conferences and large-scale events, our talented kitchen brigades deliver memorable experiences every day.
We are looking for an experienced, organised and proactive Cluster Kitchen Manager to join our team on a full-time, permanent basis, working 40 hours per week, five days out of seven, including weekends and bank holidays in line with the operational needs of the business. This is a hands-on leadership role supporting kitchen operations across both hotels. Working closely with our Executive Head Chef, Senior Chefs and wider hotel leadership teams, you will take ownership of food safety, health and safety, compliance, purchasing, training and continuous improvement, ensuring our kitchens remain safe, efficient and ready to deliver exceptional experiences every day.
What you'll be doing
- Lead food safety, HACCP and Health & Safety compliance across both hotel kitchens.
- Conduct kitchen audits and compliance checks, ensuring corrective actions are completed.
- Manage allergen compliance, COSHH, risk assessments and safe systems of work.
- Support purchasing, stock control and ordering through Procurement Wizard (PW).
- Monitor food waste, identify trends and implement improvements that reduce waste and improve profitability.
- Review business levels and operational requirements to support effective kitchen planning.
- Coordinate kitchen porter cleaning schedules and maintain exceptional cleanliness standards.
- Deliver and coordinate kitchen inductions, compliance training and colleague development.
- Review guest feedback and work with senior chefs to drive continuous improvement.
- Support menu planning, brand standards and operational projects across both hotels.
What we're looking for
- Essential
- Minimum Level 3 Food Safety qualification.
- Minimum 2 years' experience in a similar Kitchen Manager or Kitchen Operations role.
- Proven experience managing Food Safety, HACCP and Health & Safety within a commercial kitchen.
- Experience using Procurement Wizard (PW).
- Experience working within a broad, fast-paced kitchen brigade.
- Strong knowledge of allergen management, COSHH and kitchen compliance.
- Excellent organisational, communication and problem-solving skills.
- A proactive approach with a passion for Continuous Improvement and developing others.
- Desirable
- Previous experience within a hotel or hospitality environment.
- Experience using ALERT65 or a similar food safety management system.
- Level 3 Health & Safety qualification.
- Experience supporting multi-site or cluster kitchen operations.
Why join us?
Joining our cluster means becoming part of two of Glasgow's most iconic hotels. At voco Grand Central Glasgow, you'll be part of a hotel with over 140 years of history, renowned for its vibrant atmosphere, award-winning Champagne Central Bar and Scotland's largest hotel ballroom. At Kimpton Blythswood Square Hotel, you'll work within one of Scotland's leading luxury hotels, where authentic hospitality, exceptional service and attention to detail are at the heart of everything we do.
In return, we offer:
- A Competitive salary plus great IHG perks!
- 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- We provide every employee company sick pay and life insurance.
- Free meals on duty
- Professional career development with our IHG Leadership programs
- Fantastic employee discounts across IHG hotels, restaurants & experiences worldwide, enhanced family-friendly benefits and access to discounts at over 15,000 retailers.
- £5 per day city centre parking at NCP Oswald Street.
- 50% discount in Champagne Central at voco Grand Central and iasg Restaurant at Kimpton Blythswood Square.
- 30% discount at Blythswood Spa.
- Employee Assistance Programme.
Above all, you'll join a team that believes in Show We Care, Work Better Together, Aim Higher and Continuous Improvement, while always encouraging our colleagues to Take Ownership and Do the Right Thing.
Ready to make an impact? If you're passionate about food safety, operational excellence and developing high-performing kitchen teams, we'd love to hear from you. You must meet the legal requirements to work in the UK. Apply today and help shape the future of our kitchens across voco Grand Central Glasgow and Kimpton Blythswood Square Hotel.
IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kitchen Manager employer: IHG
At IHG, we pride ourselves on being an excellent employer, offering a vibrant work culture at Kimpton Charlotte Square in the heart of Edinburgh. As a Room Attendant, you will not only enjoy competitive pay and generous discounts but also benefit from extensive training opportunities that foster personal and professional growth, all while contributing to creating unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG
Don't be shy about reaching out to IHG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Kitchen Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
