At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure exceptional guest experiences.
- Company: Join the prestigious InterContinental London Park Lane, a symbol of luxury in Mayfair.
- Benefits: Competitive pay, generous holiday, free meals, and amazing discounts worldwide.
- Other info: Be part of a supportive culture that values growth and inclusivity.
- Why this job: Step into a leadership role and inspire others while creating a welcoming environment.
- Qualifications: Passion for people, attention to detail, and experience in a fast-paced setting.
The predicted salary is between 38542 - 38542 £ per year.
At InterContinental London Park Lane, we are currently looking for a Housekeeping Team Leader to join the team with an immediate start.
Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Step into a leadership role where your passion for people, attention to detail, and commitment to exceptional standards can truly shine. We’re looking for a Housekeeping Team Leader to help lead our housekeeping operation and create memorable experiences for every guest who walks through our doors.
In this hands-on role, you’ll support the day-to-day running of the department, inspire and mentor the team, and ensure every guest room and public area is presented to the highest standard. From delivering training and supporting the IHG Way of Clean programme, to carrying out quality inspections and ensuring health & safety procedures are followed, you’ll be at the heart of creating a welcoming and spotless environment.
You’ll work closely with Front Office, Maintenance, and other hotel departments to ensure seamless service delivery while confidently handling guest requests and supporting your team to succeed.
We’re looking for someone who:
- Leads with positivity and energy
- Has a keen eye for detail
- Thrives in a fast-paced environment
- Enjoys coaching and developing others
- Takes pride in delivering exceptional guest experiences
If you’re ready to take the next step in your housekeeping career and be part of a passionate, supportive hotel team, we’d love to hear from you.
We are committed to offer and provide our Housekeeping Team Leaders with a competitive salary and a large range of benefits:
- £18.53 per hour (£38,542.40 annual salary) plus paid overtime and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated)
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals on duty
- Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
- Company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
Most importantly, we’ll help you grow and develop you as an individual and inspire incredible. At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what’s possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Please click ‘apply’ now! You must meet the legal requirements to work in the UK.
IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Housekeeper Team Leader employer: IHG
At InterContinental London Park Lane, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Our Housekeeping Team Leaders enjoy competitive salaries, extensive benefits including generous holiday allowances, and opportunities for career development through our IHG Leadership programs. Located in the heart of Mayfair, our hotel not only provides a prestigious working environment but also encourages a sense of belonging and empowerment among all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on InterContinental London Park Lane. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your leadership skills! As a Housekeeping Team Leader, you'll need to inspire and mentor your team. Think of examples from your past experiences where you've successfully led a group or improved a process. This will help you stand out during the interview.
✨Tip Number 3
Show off your attention to detail! In housekeeping, every little thing counts. Be ready to discuss how you ensure high standards in cleanliness and guest satisfaction. Maybe even share a story about a time you went above and beyond to create a memorable experience for a guest.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our fantastic team. By applying directly, you’ll have a better chance of getting noticed. Plus, it shows your enthusiasm for the role and the company!
We think you need these skills to ace Housekeeper Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating exceptional guest experiences and leading a team. Share specific examples of your passion for housekeeping and leadership.
Tailor Your CV:Make sure your CV is tailored to the Housekeeping Team Leader position. Highlight relevant experience, especially in leadership roles or in fast-paced environments. We love seeing how your skills align with our values and the job requirements!
Be Detail-Oriented:Just like in housekeeping, attention to detail matters in your application. Double-check for any typos or formatting issues. A polished application reflects your commitment to high standards, which is exactly what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and skills in the way we love to see. Don’t miss out on this opportunity!
How to prepare for a job interview at IHG
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Team Leader inside out. Familiarise yourself with the IHG Way of Clean programme and be ready to discuss how you would implement it in your team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and mentor others, as this is crucial for the role. Think about specific situations where your leadership made a difference.
✨Attention to Detail is Key
Since the job requires a keen eye for detail, be prepared to discuss how you ensure high standards in housekeeping. You might even want to mention any quality inspection processes you've implemented or followed in previous roles.
✨Emphasise Guest Experience
The role is all about creating memorable experiences for guests. Be ready to share your thoughts on what exceptional guest service looks like and how you would handle guest requests or complaints effectively.
