At a Glance
- Tasks: Keep our hotel sparkling clean and assist guests with their needs.
- Company: Join the vibrant team at Six Senses London, a leader in wellness and hospitality.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a unique experience that prioritises sustainability and emotional hospitality.
- Qualifications: Previous experience in luxury hotels and a passion for hospitality are essential.
- Other info: Embrace a fun and quirky workplace culture while making a real impact.
The predicted salary is between 24000 - 36000 Β£ per year.
As House Porter, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
- Ensure the cleanliness and perfection of the guest areas of the hotel, rooms and other cleaning duties as assigned.
- Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
- Assist guests with special needs and requirements.
- Stock supply storages with required cleaning and amenity supplies for shift.
- Replace hotel supplies in public areas.
- Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas and rooms.
- Wipe and polish all furniture, mirrors, and windows.
- Clean all bathroom fixtures and fittings and replace bathroom supplies.
- Remove all garbage and recyclable items and sorts in the appropriate bins.
- Replace water bottles in guest rooms and assist the Minibar team with cleaning and sanitizing glass bottles as needed.
- Ensure monthly scheduled deep cleaning tasks of all guest areas and rooms are done accordingly.
- Report required repair to Housekeeping Supervisor.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
- Strictly adhere to LQA standards and guest comments.
Qualifications
- High school diploma or equivalent and at least 1 yearsβ experience in a similar operational setting.
- Hospitality diploma/degree from a recognized hospitality school is preferred.
- Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
- Fluent in English; I understand that additional languages are preferred.
- All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for a House Porter at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
House Porter - Six Senses London employer: IHG
Contact Detail:
IHG Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land House Porter - Six Senses London
β¨Tip Number 1
Get to know the company culture! Before your interview, dive into Six Senses' values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the House Porter role.
β¨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to hospitality and cleaning procedures. Think about your past experiences and how they relate to the responsibilities of a House Porter.
β¨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A well-groomed appearance shows that you take pride in yourself, which is key in the hospitality industry.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace House Porter - Six Senses London
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you connect with our values of emotional hospitality and wellness. Share any experiences that highlight your commitment to making guests feel special.
Be Specific About Your Experience: Make sure to detail your previous roles in luxury hotels, especially any tasks similar to those listed in the job description. Weβre looking for candidates who can demonstrate their skills in maintaining cleanliness and guest satisfaction, so donβt hold back!
Highlight Your Team Spirit: As a House Porter, teamwork is key! In your application, mention how youβve collaborated with others in past roles. We love seeing examples of how youβve supported your colleagues and contributed to a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs the easiest way for us to receive your application and ensures youβre considered for this exciting opportunity at Six Senses London!
How to prepare for a job interview at IHG
β¨Know the Brand Inside Out
Before your interview, dive deep into Six Senses' values and mission. Understand their focus on sustainability, wellness, and unique experiences. This will help you align your answers with their vision and show that you're genuinely interested in being part of their team.
β¨Showcase Your Experience
Be ready to discuss your previous roles in luxury hotels. Highlight specific examples where you've demonstrated attention to detail, cleanliness, and guest service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
β¨Prepare for Practical Questions
Expect questions about cleaning procedures, handling special guest requests, and maintaining high standards. Brush up on your knowledge of cleaning chemicals and techniques, as well as any relevant safety protocols. This will show that youβre prepared and knowledgeable.
β¨Dress the Part
First impressions matter! Dress smartly and maintain a high standard of personal grooming for your interview. This reflects the professionalism expected at Six Senses and demonstrates your understanding of the hospitality industryβs standards.