At a Glance
- Tasks: Welcome guests, check them in, and ensure a fantastic stay.
- Company: Join the vibrant voco Grand Central Hotel in Glasgow.
- Benefits: Earn £13.16 per hour, enjoy paid overtime and great perks.
- Other info: Enjoy guaranteed hours and a supportive team environment.
- Why this job: Be the friendly face that makes guests feel at home.
- Qualifications: Previous hotel reception experience and a warm personality.
The predicted salary is between 27400 - 27400 £ per year.
IHG is seeking a Full Time Front Office Receptionist at voco Grand Central Hotel in Glasgow. You will be integral in providing a warm welcome to guests and ensuring a relaxed yet attentive stay.
Your responsibilities include:
- Checking in guests
- Addressing their queries
- Promoting our loyalty program
We seek someone with hotel reception experience and a friendly demeanor. The role offers £13.16 per hour, guaranteed hours, paid overtime, and generous colleague perks.
Front Office Host - Warm Glasgow Hotel Receptionist employer: IHG
At IHG, we pride ourselves on being an exceptional employer, offering a vibrant work culture at the voco Grand Central Hotel in Glasgow. Our team members enjoy competitive pay, guaranteed hours, and a range of generous perks, alongside opportunities for personal and professional growth within the hospitality industry. Join us to be part of a supportive environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Host - Warm Glasgow Hotel Receptionist
✨Tip Number 1
Make sure to research voco Grand Central Hotel and its values. When you know what they stand for, you can tailor your approach during interviews to show how you fit right in with their vibe.
✨Tip Number 2
Practice your warm welcome! Since the role is all about making guests feel at home, rehearse how you'd greet them and handle common queries. A friendly demeanour goes a long way!
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what it’s like to work there and what the interviewers are really looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Front Office Host - Warm Glasgow Hotel Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and warm personality shine through. We want to see how you can create a welcoming atmosphere for our guests right from the start!
Highlight Relevant Experience:Make sure to mention any previous hotel reception experience you have. We’re looking for someone who knows the ropes, so don’t be shy about showcasing your skills in guest relations and problem-solving.
Tailor Your Application:Take a moment to tailor your application specifically for the Front Office Host role at voco Grand Central Hotel. Mention how your values align with ours and why you’re excited about this opportunity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic role at our hotel!
How to prepare for a job interview at IHG
✨Know the Hotel Inside Out
Before your interview, make sure to research voco Grand Central Hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Show Off Your People Skills
As a Front Office Host, your ability to connect with guests is crucial. Prepare examples of how you've successfully handled guest queries or resolved issues in previous roles. Highlight your friendly demeanour and how it contributes to a welcoming atmosphere.
✨Promote Loyalty with Passion
Since promoting the loyalty program is part of the role, think about how you would explain its benefits to guests. Be ready to discuss any experiences you have with loyalty programs, either as an employee or a customer, and how you can encourage guests to join.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.
