At a Glance
- Tasks: Support guests with luggage and provide exceptional customer service.
- Company: Join the vibrant team at Kimpton Charlotte Square, part of IHG.
- Benefits: Earn £13.54 per hour, enjoy hotel stays, discounts, and training.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 13.54 - 13.54 £ per hour.
IHG is seeking a Front Office Porter to join the team at Kimpton Charlotte Square in the UK. In this full-time role, you will earn £13.54 per hour, amounting to an annual salary of £28,163.20, and support guests upon arrival, assisting with luggage and coordinating with the Front Office team.
The position offers numerous perks including:
- Complimentary hotel stays
- Discounts
- Extensive training programs
- Opportunities for career progression
If you are passionate about delivering exceptional customer service, apply today!
Front Office Host - Luggage & Guest Concierge Expert employer: IHG
At IHG, we pride ourselves on fostering a vibrant work culture that values exceptional customer service and employee growth. As a Front Office Host at Kimpton Charlotte Square, you will enjoy competitive pay, generous benefits like complimentary hotel stays and discounts, and access to extensive training programmes that pave the way for career advancement in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Host - Luggage & Guest Concierge Expert
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG
Don't be shy about reaching out to IHG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Host - Luggage & Guest Concierge Expert
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
