At a Glance
- Tasks: Lead a vibrant floor and bar service, creating unforgettable guest experiences.
- Company: Join voco Grand Central Hotel, a hub of culture and hospitality in Glasgow.
- Benefits: Earn £14.78 per hour, enjoy paid overtime, free meals, and generous discounts.
- Other info: Flexible shifts, career growth opportunities, and a supportive work environment await you.
- Why this job: Be the heart of our team, mixing cocktails and energising the atmosphere.
- Qualifications: Experience in team leadership and cocktail knowledge is essential.
The predicted salary is between 30744 - 30744 € per year.
At voco Grand Central Hotel, we are looking for our next Floor & Bar Supervisor to join us in creating a warm voco welcome for our guests in the Central Champagne Bar. Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history, and storytelling with our relaxing spaces for guests to enjoy.
Are you a natural host with strong leadership skills and a love for hospitality? We’re looking for someone who can own the floor, lead a team, jump on the bar using their mixology skills to create amazing cocktails and bring great energy to every shift.
What you’ll do:
- Lead a smooth and efficient floor and bar service in a dynamic, high-volume environment.
- Set the tone, greet guests, create a warm atmosphere, and deliver top-tier service.
- Motivate and support a large team, lead by example, always.
- Keep the energy high and the service seamless.
We’re looking for someone who:
- Has solid experience of team leadership in a busy bar or restaurant within a 4 or 5* hotel.
- Availability to work 5 shifts per week including weekends and bank holidays (evening availability is essential).
- Communicates clearly and confidently under pressure and can motivate the team if the going gets tough!
- Thrives in a fast-paced setting and keeps things running like clockwork.
- Has extensive knowledge of cocktails and keeps up to date with the latest trends.
- Loves people and knows how to make guests feel welcome and looked after ensuring they are having a uniquely personal experience!
- Has a flexible approach to shifts and be willing to learn new things and work as part of our wider Hotel team!
As a Supervisor at voco, we offer you the following benefits:
- Financial security - £14.78 per hour (£30,74.40 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus, Tronc paid monthly if in eligible role.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk’s portal.
- Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
- Hotel specific benefits – generous discounts in our Champagne Bar (*must be booked in line with process) plus a variety of different gifts on milestone occasions to celebrate with you!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! You must meet the legal requirements to work in the UK.
IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
Floor & Bar Supervisor employer: IHG
At voco Grand Central Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. As a Floor & Bar Supervisor, you'll enjoy competitive pay, guaranteed hours, and extensive training opportunities, all while working in the heart of Glasgow's bustling city centre. With unique benefits like Wagestream for financial wellbeing, generous discounts, and a commitment to employee growth, voco is an excellent employer for those passionate about hospitality and creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Floor & Bar Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into voco Grand Central Hotel and soak up the atmosphere. Familiarise yourself with the bar and floor layout, and maybe even chat with some staff. This shows you’re genuinely interested and helps you stand out!
✨Tip Number 2
Show off your mixology skills! If you’ve got a signature cocktail or a fun drink idea, bring it up during your chat. It’s a great way to demonstrate your passion for the role and your creativity behind the bar.
✨Tip Number 3
Be ready to talk teamwork! Share examples of how you’ve motivated your team in busy environments. Highlighting your leadership skills will show that you can keep the energy high and the service seamless, just like they want.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a company that values laid-back yet attentive connections. We can’t wait to hear from you!
We think you need these skills to ace Floor & Bar Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your unique style. Remember, we’re all about creating a warm atmosphere!
Tailor Your Experience:Make sure to highlight your relevant experience in team leadership and bar service. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and skills that match what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our voco family!
How to prepare for a job interview at IHG
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite drinks, any unique recipes you’ve created, and current trends in mixology. This shows your passion for the role and that you’re up-to-date with the bar scene.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you motivated your colleagues or handled difficult situations. This will demonstrate your ability to lead from the front, which is crucial for the Floor & Bar Supervisor position.
✨Emphasise Customer Service
Be ready to share stories about how you've created memorable experiences for guests. Highlight your approach to making people feel welcome and how you handle feedback or complaints. This aligns perfectly with voco's focus on delivering a warm atmosphere.
✨Research the Company Culture
Familiarise yourself with voco Grand Central Hotel’s values and culture. Mention specific aspects that resonate with you during the interview. This shows that you’re genuinely interested in being part of their team and can contribute to their laid-back yet attentive service style.
