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- Tasks: Lead resilience initiatives and enhance crisis management for a global business.
- Company: Join IHG, a leader in hospitality with a commitment to True Hospitality for Good.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a global impact by shaping how IHG prepares for disruptions.
- Qualifications: Experience in risk management and resilience; relevant degree or certifications preferred.
The predicted salary is between 60000 - 80000 £ per year.
Build resilience. Shape readiness. Protect a global business. We’re seeking an Enterprise Resilience Manager to play a pivotal role in strengthening our organisation’s ability to anticipate, withstand, and recover from disruptions in an increasingly complex world. Reporting into our Enterprise Resilience Director and based in our global HQ in Windsor, UK. This role forms an integral part of our broader risk management and control framework – focused on strengthening at a strategic level our overall preparedness, resilience and positioning IHG for success. At IHG, our purpose is to deliver True Hospitality for Good and resilience sits at the heart of that promise. If you thrive in a high impact environment and want to directly influence how a global business prepares for and responds to disruption, this is a rare and exciting opportunity.
What you’ll do:
- Serve as a resilience partner and subject matter expert for IHG’s global crisis network and critical business areas.
- Lead and evolve key components of our Enterprise Resilience and Crisis Management programmes, including methodologies, operating models, and toolkits.
- Oversee and validate resilience health checks, including BIAs, risk assessments, and recovery readiness across processes, partners, technology, and data.
- Develop and maintain business continuity and crisis response plans.
- Design and lead training, exercises, and simulations to build organisational preparedness.
- Support compliance by leading regulatory engagement related to resilience.
- Manage our resilience software, ensuring smooth operation and end-user adoption.
- Provide actionable data insights to support risk-based decision making.
- Drive continuous improvement, aligning our programmes with industry best practice and emerging opportunities, including those enabled by AI.
Working as part of the Risk & Assurance Team within Business Reputation & Responsibility (BRR).
What you’ll bring:
- Extensive experience in risk, resilience, business continuity, crisis management, and operational resilience, ideally in a global environment.
- Solid understanding of resilience frameworks, BIAs, risk assessments, and exercise design.
- Experience with resilience software and project management tools.
- Hospitality experience is a bonus but not essential.
- Relevant degree or industry certifications e.g., CBCP or relevant work experience.
If you’re ready to make a visible, global impact and help future‑proof an iconic organisation, we’d love to hear from you. Apply now and help IHG stay ready for whatever comes next.
Closing date for Applications: Friday 15th May 2026.
Enterprise Resilience Manager employer: IHG
Contact Detail:
IHG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Resilience Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IHG on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to resilience and crisis management. We should also think of examples from our past experiences that showcase our skills in these areas.
✨Tip Number 3
Showcase our passion for resilience! During interviews, let’s share why we’re excited about the role and how we can contribute to IHG's mission of delivering True Hospitality for Good.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the IHG team.
We think you need these skills to ace Enterprise Resilience Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Enterprise Resilience Manager. Highlight your experience in risk management and crisis response, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about resilience and how your skills can help IHG deliver True Hospitality for Good. Keep it engaging and personal – we want to get to know you!
Showcase Relevant Experience: When detailing your work history, focus on experiences that align with the responsibilities of the role. Whether it’s leading crisis management programmes or developing business continuity plans, make sure we see how you’ve made an impact in similar situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape resilience at IHG!
How to prepare for a job interview at IHG
✨Know Your Resilience Frameworks
Make sure you brush up on the key resilience frameworks and methodologies relevant to the role. Be ready to discuss how you've applied these in past experiences, as this will show your depth of knowledge and practical application.
✨Showcase Your Crisis Management Skills
Prepare specific examples of how you've led crisis management initiatives or developed business continuity plans. Highlight any training or simulations you've designed, as this will demonstrate your hands-on experience and strategic thinking.
✨Familiarise Yourself with Relevant Software
Since managing resilience software is part of the job, it’s a good idea to familiarise yourself with common tools used in the industry. If you have experience with specific software, be ready to discuss how you’ve leveraged it to improve operational resilience.
✨Align with IHG's Purpose
Understand IHG's mission of delivering True Hospitality for Good. Think about how your values align with this purpose and be prepared to articulate how you can contribute to their resilience goals while enhancing their reputation and responsibility.