At a Glance
- Tasks: Lead the dining experience in a prestigious Italian restaurant, ensuring exceptional service and guest satisfaction.
- Company: Join the iconic InterContinental London Park Lane, a symbol of luxury and hospitality.
- Benefits: Earn £16.83 per hour, enjoy 28 days holiday, and access amazing discounts worldwide.
- Other info: Embrace a culture of growth, inclusivity, and personal development in a global hotel brand.
- Why this job: Be part of a dynamic team in a stunning location, shaping memorable dining experiences.
- Qualifications: Previous supervisory experience in hospitality and excellent communication skills are essential.
The predicted salary is between 16.83 - 16.83 £ per hour.
At Inter Continental London Park Lane, we are currently looking to for a Head Waiter/Waitress to join the team in our fine dining Italian Restaurant in Mayfair, central London.
Welcome to Inter Continental London Park Lane Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided.
Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair.
Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
As a Head Waiter/Waitress you will be responsible for ensuring the effective running of the shift and for ensuring diners have a positive experience by delivering great service, great food, and great drinks.
Your duties will include greeting diners and taking their orders, communicating with members of the kitchen about changes in the menu, daily availability, and allergens for the specials.
You will also need to liaise with the Managers on a daily basis regarding the requirements or changes in the daily operation e. g., staffing, table plans, lay-up, menu etc.
You will be expected to assist and supervise commis waiters therefore previous experience as a supervisor or Head Waiter is preferred and experience in handling guest queries and concerns is a must!
Above all you must be willing to work as part of the wider hotel team to maintain and encourage a good working relationship with your colleagues in all other departments and to contribute to building a great team spirit within the department.
If you think you’ve got what it takes, we would love to hear from you.
We are committed to offer and provide our Head Waiter/Waitress with a competitive salary and a large range of benefits:
- £16.83 per hour (£35,006.40 per annum) plus paid overtime and great IHG perks!
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- We provide every employee company sick pay and life insurance.
- Subsidised childcare support.
- Professional career development with our IHG Leadership programs
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.
At Inter Continental London Park Lane, our ambition is to define our unique culture.
- The kind of culture that inspires you to be all you can be.
- An invitation to tap into your unique personality to deliver and achieve incredible things.
- An expectation to play your part in empowering and inspiring others.
- An opportunity to learn, grow and push what’s possible.
- The promise of a personal and professional journey
- A place where everyone can belong and feel part of something bigger.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days.
Please click ‘apply’ now!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
At IHG, we’ve made a promise.
As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.
Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.
Want to be part of the journey?
As the world’s first and most global luxury hotel brand, Inter Continental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.
We all take great pride in being genuine ambassadors of the Inter Continental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.
We create inspiring experiences for those seeking a richer perspective on the world.
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Head Waiter in City of Westminster employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG
Don't be shy about reaching out to IHG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
