At a Glance
- Tasks: Support the Executive Housekeeper in leading a dynamic housekeeping team.
- Company: Join the iconic Kimpton Fitzroy London, a unique lifestyle luxury hotel.
- Benefits: Competitive salary, 31 days holiday, free meals, and worldwide hotel discounts.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Elevate guest experiences while developing your leadership skills in a vibrant environment.
- Qualifications: 2+ years of hotel team leadership experience and strong coaching skills.
The predicted salary is between 26100 - 31900 £ per year.
At Kimpton Fitzroy London, we are looking for an Assistant Executive Housekeeper to join our growing team. A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today. Inside, contemporary interiors beckon the discerning traveller to settle in and stay a while.
As an Assistant Executive Housekeeper, you’ll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.
We are looking for an Assistant Executive Housekeeper to support the Executive Housekeeper with the effective and efficient running of the housekeeping team, with direct accountability for defined processes within the department ensuring financial targets are achieved whilst maintaining the highest of standards to ensure guest expectation is consistently exceeded.
You will assist The Executive Housekeeper to ensure the housekeeping team maintain high-quality standards, ensure Housekeeping SOPs, IHG Brand Standards and agreed departmental standards are consistently followed, spot check the Floor Housekeeper / Room Attendant according to IHG standards whilst monitoring and checking the VIP arrival / ensuring housekeeping are meeting all requirements/ Front Office are being kept informed of status.
What we need from you:
- To have led a team in a hotel department for 2+ years in a similar environment
- Proven track record with success at coaching and training and implementation of process and audit
- Proven record of self initiative and demonstrating capability to lead a team.
- Demonstrates collaboration with other departments.
- Shows awareness of market trends and has the ability to implement new initiatives.
- Thorough knowledge of statutory regulations ensuring the business is always operated within the law.
Technical Skills & Knowledge:
- Comfortable using hotel systems and Microsoft Office; experience with Opera and Unifocus is desirable.
- Demonstrates relevant functional experience and good knowledge of relevant topics.
We are committed to offer and provide our Assistant Executive Housekeepers with a competitive salary and a large range of benefits:
- Competitive Salary plus service charge and great IHG perks!
- 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated).
- Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Free meals whilst on duty prepared by skilled chefs!
- Worldwide employee and friends & family hotel room discounts
- Discounts off your supermarket shop, other shopping, and experiences through our portal!
- Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
- Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
- Season ticket loan.
- Life insurance
- Regular sporting and social events
Most importantly, we’ll help you grow and develop you as an individual. You must meet the legal requirements to work in the UK.
IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Assistant Executive Housekeeper employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an exceptional employer that champions leadership development and workforce capability. Our inclusive work culture fosters innovation and collaboration, providing employees with unparalleled growth opportunities in a dynamic global environment. With a focus on AI-enabled learning solutions and a commitment to shaping future-ready leaders, IHG offers a meaningful and rewarding career path for those passionate about transforming the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Executive Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG
Don't be shy about reaching out to IHG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Executive Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
