At a Glance
- Tasks: Drive technology solutions for hotels, enhancing guest satisfaction and operational performance.
- Company: Join IHG Hotels & Resorts, a leading global hotel company with a supportive culture.
- Benefits: Enjoy travel perks, recharge days, and volunteering opportunities.
- Other info: Dynamic role with extensive travel and growth opportunities across 350+ hotels.
- Why this job: Make a real impact in hospitality through innovative technology and collaboration.
- Qualifications: 5+ years in tech management, strong communication, and stakeholder skills required.
The predicted salary is between 50000 - 60000 £ per year.
Whether you’re starting out or stepping up, you’ll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts. We’re seeking an Area Technology Manager – UK&I (Franchised) to join our team in Windsor or Branston, UK. This is a field-based role and travel is business-dependent.
This role acts as the primary technology business partner to franchised hotels across the UK & Ireland, working closely with owners, General Managers and internal stakeholders to drive hotel performance and guest satisfaction through technology. It is a highly stakeholder-led role, focused on influencing adoption of IHG technology solutions, ensuring compliance with brand standards, and acting as the key intermediary between hotels and IHG’s technology organisation.
Key responsibilities- Partnering with divisional leadership, hotel General Managers, and owners
- Acting as the primary liaison between hotels and IHG technology teams
- Driving adoption of IHG technology standards and solutions
- Supporting new hotel openings and conversions from a technology perspective
- Ensuring systems, security, and technology compliance across hotels
- Identifying opportunities to improve operational performance through technology
- Influencing and supporting hotel stakeholders in technology decision-making
- Leading and engaging the Hotel IT Manager community (indirectly)
- Supporting rollout and engagement of new technology initiatives
- Building strong relationships across owners, franchisees, and internal teams
This role has a direct impact on hotel performance, guest satisfaction, and successful deployment of technology across approximately 350+ franchised hotels in the UK & Ireland.
What we’re looking for- 5+ years’ experience in technology management or IT-related roles
- Strong stakeholder management and influencing skills
- Ability to translate technical concepts into non-technical language
- Experience working in multi-site environments (hospitality, travel, retail or similar)
- Strong communication and relationship-building capability
- Broad understanding of IT infrastructure and systems (e.g. networks, security, Microsoft technologies)
- Knowledge of hotel systems (e.g. PMS, POS, Wi-Fi, in-room technology)
- Experience within hospitality and/or franchise business models (highly desirable)
- Proactive, engaging personality with ability to influence without authority
- Flexibility to travel extensively and work in a dynamic environment
We provide a wide range of benefits designed to help you live your best work life. Including:
- Travel benefits that include discounted room rates and food & beverage
- Recharge Days
- Volunteering Days
IHG Hotels & Resorts is one of the world’s leading hotel companies, with 20 brands and more than 6,800 hotels globally. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Room for you to belong, to grow and to make a difference. Together, we’re creating True Hospitality for Good.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
If this is You, there’s Room for You.
Area Technology Manager – UK&I (Franchised) employer: IHG
At IHG Hotels & Resorts, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Area Technology Manager – UK&I (Franchised). With a focus on employee growth, we provide extensive training opportunities, travel benefits, and a culture that values diversity and inclusion. Join us in Windsor or Branston to make a meaningful impact across our franchised hotels while enjoying the chance to develop your career in a globally recognised hospitality brand.
StudySmarter Expert Advice🤫
We think this is how you could land Area Technology Manager – UK&I (Franchised)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IHG values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IHG might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IHG!
✨Direct Apply to IHG
Let's not forget to apply directly through the IHG website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Area Technology Manager – UK&I (Franchised)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IHG.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IHG. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IHG
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
