At a Glance
- Tasks: Provide exceptional guest service and manage night reception duties.
- Company: Join voco Oxford Spires, a stylish hotel with a relaxed atmosphere.
- Benefits: Earn £14.15 per hour, enjoy meals on duty, and 28 days holiday.
- Other info: Inclusive workplace committed to sustainability and personal development.
- Why this job: Be part of a global hotel family with opportunities for growth and volunteering.
- Qualifications: Passion for guest service and experience in hospitality roles.
The predicted salary is between 14.15 - 14.15 £ per hour.
A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Spires on a Full-Time contract! The shifts are from 22.45 to 07.00. You will earn £14.15 per hour – equal to £29,432.00 salary. At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression.
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
To succeed as a Night Receptionist, you will need:
- To be passionate about delivering great service and be guest focused.
- Part of the role is to serve alcohol to guests as required.
- Previous experience in Receptionist, Guest Relations, Concierge.
- Experience with handling guests queries and complaints.
- Experience using Opera PMS is a huge advantage.
Our Night Receptionists enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Meals whilst on duty.
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated).
- We provide every employee company sick pay and life insurance.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores – all the way from retail to cinema.
- Generous ‘Refer a Friend’ programme.
If you are someone who wants to join a company which favours laid-back but attentive connections, apply today to join our team as a Night Receptionist! You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.
Night Receptionist in Oxford employer: IHG - Voco Oxford Spire
At voco Oxford Spires, we pride ourselves on being an excellent employer, offering a vibrant work culture that values genuine hospitality and environmental consciousness. As a Night Receptionist, you will benefit from extensive training, career progression opportunities within the IHG Hotels & Resorts family, and a range of perks including generous holiday allowances, financial wellbeing support, and discounts across our global network. Join us in creating memorable experiences for our guests while enjoying a supportive and inclusive workplace in the heart of Oxford.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IHG - Voco Oxford Spire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IHG - Voco Oxford Spire
Don't be shy about reaching out to IHG - Voco Oxford Spire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IHG - Voco Oxford Spire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IHG - Voco Oxford Spire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
