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- Tasks: Lead our breakfast team to deliver a warm and welcoming service for guests.
- Company: Join voco Grand Central Hotel, a vibrant hub in Glasgow's city centre.
- Benefits: Earn £31,500 per annum, enjoy paid overtime, free meals, and generous holiday pay.
- Why this job: Be part of a team that values genuine hospitality and environmental consciousness.
- Qualifications: Experience in F&B management and a passion for excellent guest service.
- Other info: Opportunities for career growth and unique perks like discounted stays worldwide.
The predicted salary is between 27000 - 36000 £ per year.
At voco Grand Central Hotel, we are looking for a Breakfast Manager (Full-Time) to join us in creating a warm voco welcome for our guests! Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history and story-telling with our relaxing spaces for guests to enjoy.
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
As a Breakfast Manager your main duties and responsibilities will be managing our breakfast team to ensure a voco standard breakfast service and consistently improving our breakfast scores! Our Breakfast Manager will be in charge of rotas, recruitment and training of our breakfast team and you will be someone who enjoys developing team members to reach their full potential. You will work closely with the other F&B Managers and our F&B Operations Manager, to ensure consistent guest experiences and escalate any issues. As part of this role, you will also oversee our Afternoon Tea service and manage any annual leave requests and sickness.
We are looking for someone who has:
- F&B Management experience within a Hotel environment, it would be beneficial if you have specifically managed a busy Breakfast team with multiple part-time team members.
- Passion for providing excellent guest service, keen to always go above and beyond to improve Hotel Breakfast scores and provide great experiences for guests and external customers.
- Experience managing a team with diverse needs, you will be someone who enjoys ensuring the teams needs are being catered to and that you are there to support when needed.
- Overall, ready to work in our voco team and provide our guests with a warm Glasgow welcome!
Being a host at voco, we offer you the following benefits:
- Financial security - £31,500.00 per annum, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.
- Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.
- Hotel specific benefits – generous discounts in our Champagne Bar (*must be booked inline with process) plus a variety of different gifts on milestone occasions to celebrate with you!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.
You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Join vocoâ„¢ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at vocoâ„¢ hotels. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Breakfast Manager in Glasgow employer: IHG - Voco Grand Central Glasgow
Contact Detail:
IHG - Voco Grand Central Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakfast Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at voco. A friendly chat can open doors and give you insider info about the Breakfast Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories about how you've gone above and beyond in previous roles – it’s all about making that warm Glasgow welcome memorable!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle managing a diverse team or improving breakfast scores. We want to see your problem-solving skills and how you support your team – so have some examples ready!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Breakfast Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for guest service shine through! We want to see how you go above and beyond to create memorable experiences for guests. Share specific examples that highlight your enthusiasm for the role.
Tailor Your CV: Make sure your CV is tailored to the Breakfast Manager position. Highlight your F&B management experience and any relevant skills that match the job description. We love seeing how your background aligns with our values at voco!
Be Personable: Remember, we’re looking for someone who fits into our warm and relaxed culture. Use a friendly tone in your application to reflect your personality. Show us that you can be both professional and approachable!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about voco and what we stand for!
How to prepare for a job interview at IHG - Voco Grand Central Glasgow
✨Know the Company Culture
Before your interview, take some time to understand voco's unique culture and values. They pride themselves on providing a warm, relaxed atmosphere, so think about how you can embody that spirit in your responses and examples.
✨Showcase Your F&B Management Experience
Be ready to discuss your previous experience managing breakfast teams or similar roles. Highlight specific challenges you've faced and how you improved service or team dynamics, as this will resonate with their focus on guest satisfaction and team development.
✨Prepare for Team Development Questions
Since the role involves training and developing team members, come prepared with examples of how you've successfully supported your team in the past. Think about specific instances where you helped someone reach their potential or resolved conflicts within a diverse team.
✨Demonstrate Your Passion for Guest Service
voco is looking for someone who goes above and beyond for guests. Share stories that illustrate your commitment to excellent service and how you've positively impacted guest experiences in previous roles. This will show that you align with their mission of creating memorable stays.
