Director of Sales in London

Canary Riverside Plaza London, Vignette Collection is on the lookout for a dynamic Director of Sales to inspire and lead! Join the excitement and become part of the team at Canary Riverside Plaza London, Vignette Collection by IHG - a landmark addition to the capital’s luxury lifestyle scene. Joining the IHG portfolio in Summer 2026 as Canary Riverside Plaza London, Vignette Collection, this exciting new chapter marks the brand’s first property in London. Set in the heart of Canary Wharf with stunning views across the River Thames and London skyline, the hotel features 142 luxurious guestrooms and suites, stylish dining spaces, meeting and events facilities and access to a luxury health club, spa and pool. As part of Vignette Collection, the hotel blends luxury hospitality with authentic, experiential and considerate travel while celebrating individuality, locality and meaningful guest experiences in one of London’s most dynamic destinations.

As a Director of Sales, your day-to-day will be driven by our Guests' needs, however you can expect to cover the following duties and responsibilities (not all encompassing):

• Leading our proactive sales team, training them on best practice and supporting them to produce excellence. You will be a strong leader who enjoys to lead by example.
• Delivering new direct business/pipeline aligned with the business needs and managing budgeted sales across all segments with a particular focus on Group, Corporate and Luxury, alongside working on the annual sales and marketing plan (ensuring ROI is tracked).
• Generating new business leads through a variety of avenues including social media and supporting the renegotiation of existing annual agreements in line with the Hotels KPIs.
• At all times reporting and tracking sales through sales performance reports (using targets, KPIs and sales objectives) and identifying any problems (then working to resolve them).
• Working independently within your department and with the wider Hotel team to consolidate board sales packs and monthly commercial reviews.
• Using best practice, continuously improving processes and identifying areas which efficiency can be streamlined. You will use your best practice and initiative to stay in contact with the above-property sales team, to ensure alignment with IHG’s overall strategy.

We are searching for someone who is passionate about people, thrives on delivering authentic service and takes pride in creating thoughtful guest experiences. In addition to this, we are looking for someone who has:

• Availability to work typically on a Monday-Friday schedule, however additional hours in evenings and weekends may be required due to business needs. Some travel will be required in this role to attend road shows, corporate events and visit clients.
• Experience at Director of Sales or a senior management role within a busy Sales team (ideally within a branded environment).
• A track record of sales achievements with at least 2 years’ experience in the service and hospitality industry is essential for this role. You will have a depth of knowledge of local and UK markets, in particular Corporate and MICE experience would be highly beneficial.
• Strong strategic planning skills, ability to look ahead and put strategies in place to support the plans.
• Ability to work well under pressure, with minimal supervision and maintain high standards and attention to detail.
• Microsoft package skills and Delphi knowledge (desirable). You will be confident in presenting information to various stakeholders in a clear and presentable way, adjusting the level of detail to the appropriate stakeholder.

In return, we offer a wide range of benefits and opportunities designed to support your wellbeing, development and career growth such as:

• Financial security – A competitive salary, guaranteed hours, a free meal on shift, paid holidays!
• Growth and development – extensive training, opportunities for career progression across the world. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – employee assistance programme available 24/7 and much more!

You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.