At a Glance
- Tasks: Welcome guests and provide a warm, professional experience during their stay.
- Company: Join the prestigious InterContinental London Park Lane team in Mayfair.
- Benefits: Earn £15.55 per hour, enjoy free meals, and access amazing discounts.
- Other info: Flexible 4 on 4 off shifts with opportunities for career development.
- Why this job: Be part of a luxury hotel culture that inspires personal and professional growth.
- Qualifications: Experience in a luxury hotel, excellent English skills, and a full UK driving licence.
The predicted salary is between 15.55 - 15.55 £ per hour.
At InterContinental London Park Lane, we have a fantastic opportunity to join the team as a Night Concierge on a 4 on 4 off shift pattern. Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
Being one of the first points of contact with our guests, our Concierge team members will welcome guests in a professional yet friendly manner, providing a warm and genuine experience for the guest’s arrival and departure. The ideal candidate will have previous experience in a luxury, Forbes 5-Star Hotel, be dependable and adaptable with excellent written and oral fluency in English, and an immaculate professional appearance. In addition, you must be able to drive and hold a full UK driving license.
We are committed to offering our Night Concierge a competitive salary and a large range of benefits:
- £15.55 per hour (£32,344.00 per annum) paid overtime and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated)
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Working rota 4 nights on 4 nights off
- Free meals on duty
- Company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Generous ‘Refer a Friend’ programme
Most importantly, we’ll help you grow and develop you as an individual and inspire incredible. At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow and push what’s possible. The promise of a personal and professional journey, a place where everyone can belong and feel part of something bigger.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. Please click ‘apply’ now! You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Night Concierge employer: IHG UK
InterContinental London Park Lane is an exceptional employer, offering a unique opportunity to work in one of London's most prestigious locations. With a commitment to employee growth and a vibrant work culture, we provide competitive salaries, generous benefits including 28 days holiday, and a supportive environment that encourages personal and professional development. Join us to be part of a team that values diversity and inspires you to achieve incredible things while enjoying the perks of working in a luxury hotel setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge
✨Tip Number 1
First things first, make sure you know the ins and outs of the Night Concierge role. Familiarise yourself with the hotel’s services and the local area. This way, when you get that interview, you can show off your knowledge and impress them with your enthusiasm!
✨Tip Number 2
Networking is key! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips about the company culture and what it takes to succeed as a Night Concierge at InterContinental London Park Lane.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Role-play with a friend or family member to build your confidence and ensure you come across as friendly and professional during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at InterContinental London Park Lane. So, hit that 'Apply' button and let’s get started on this exciting journey together!
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our warm and welcoming environment.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in luxury hotels. We’re looking for candidates who have a solid background in providing exceptional service, so emphasise any relevant roles or skills that align with what we do at InterContinental London Park Lane.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at InterContinental London Park Lane. We can’t wait to hear from you!
How to prepare for a job interview at IHG UK
✨Know the Hotel Inside Out
Before your interview, take some time to research InterContinental London Park Lane. Familiarise yourself with its history, values, and unique offerings. This will not only show your genuine interest but also help you answer questions more confidently.
✨Dress to Impress
As a Night Concierge, your appearance matters. Make sure to dress smartly and maintain an immaculate professional look for the interview. This reflects your understanding of the luxury environment and sets a positive first impression.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for guests, practice articulating your thoughts clearly and professionally. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think of specific instances where you’ve had to think on your feet or handle difficult guests, and be ready to discuss them in detail.
