At a Glance
- Tasks: Support guest experiences in our Health Club, ensuring cleanliness and safety.
- Company: Join the Manchester Deansgate Hotel, part of IHG Hotels and Resorts, blending luxury with Manchester's vibrant culture.
- Benefits: Earn £12.27 per hour, enjoy paid holidays, free meals, and worldwide hotel discounts.
- Other info: Flexible shifts available; must be willing to work weekends.
- Why this job: Be part of a dynamic team, make guests smile, and grow your career in hospitality.
- Qualifications: Experience as a Fitness Instructor is preferred; Level 2 fitness diploma and lifeguard qualifications are desirable.
The Manchester Deansgate Hotel is on the lookout for a dynamic Leisure Attendant. Join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service. As a Leisure Attendant, your main duties and responsibilities will be supporting the overall guest experience in our Health Club through answering guest queries; being knowledgeable about Health and Safety regulations; assisting in the smooth running of our leisure facilities; ensuring our fitness areas are clean and safe; and going above and beyond to make sure guests leave with a smile! So, we are looking for someone who has… Availability to work 16 hours per week across 2 shifts, including weekends (weekend availability is essential) Experience working within a Health Club, Leisure, or similar environment (ideally within a hotel environment!) A Level 2 Pool Lifeguard or Pool Responder qualification is essential for this role. However, training opportunities are available for suitable candidates who have not yet obtained it. Level 2 Fitness qualification (beneficial) Knowledge of Health and Safety practices, confident in maintaining a hygienic environment Drive to produce results - we work together within the Manchester Deansgate family to continue to provide our guests with extremely personal experiences and human connection A warm and authentic personality, with a can-do attitude and commitment to service Overall, you will be willing to work within our team to embrace our service and delight our guests! At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive…. Financial security – Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer. Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you! You must meet the legal requirements to work in the UK. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today
Leisure Attendant in Manchester employer: IHG UK
At the Manchester Deansgate Hotel, part of the IHG Hotels and Resorts family, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and wellbeing. As a Leisure Attendant, you will enjoy competitive pay, guaranteed hours, and a range of benefits including extensive training opportunities, discounted stays at our global hotels, and a supportive environment that encourages personal and professional development. Join us in redefining luxury travel while making meaningful connections with guests in the heart of Manchester!
Contact Details:
IHG UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant in Manchester
✨Tip Number 1
Familiarise yourself with the Manchester Deansgate Hotel and its amenities. Understanding the hotel's unique offerings, like the Cloud 23 sky bar and the fitness centre, will help you engage with guests more effectively and show your enthusiasm for the role.
✨Tip Number 2
Highlight any relevant experience in customer service or hospitality during your interactions. Being able to demonstrate your ability to create a warm and welcoming environment will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your knowledge of Health and Safety regulations. Since this role involves maintaining a safe and hygienic environment, showcasing your understanding of these practices will set you apart from other candidates.
✨Tip Number 4
Be ready to share examples of how you've gone above and beyond for guests in previous roles. This will illustrate your commitment to providing exceptional service, which is a key aspect of the Leisure Attendant position.
We think you need these skills to ace Leisure Attendant in Manchester
Customer Service Skills
Health and Safety Knowledge
Fitness Instruction Experience
National Lifeguard Qualification
Emergency Pool Responder Qualification
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Ability to Maintain Hygiene Standards
Positive Attitude
Flexibility in Working Hours
Interpersonal Skills
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in fitness instruction or similar roles. Emphasise any qualifications like a Level 2 fitness diploma or lifeguard certifications, as these are desirable for the Leisure Attendant position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for guest service and your ability to create a welcoming environment. Mention your knowledge of Health and Safety practices and how you can contribute to the overall guest experience at the Manchester Deansgate Hotel.
Highlight Availability:Clearly state your availability to work 16 hours per week across 2 or 3 shifts, including weekends. This is essential for the role, so make it prominent in your application.
Showcase Your Personality:In your application, let your warm and authentic personality shine through. Use examples that demonstrate your can-do attitude and commitment to service, as these traits are highly valued by IHG Hotels and Resorts.
How to prepare for a job interview at IHG UK
✨Show Your Passion for Guest Experience
As a Leisure Attendant, your role revolves around enhancing the guest experience. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure guests leave with a smile.
✨Demonstrate Your Knowledge of Health and Safety
Since the job requires knowledge of Health and Safety regulations, brush up on relevant practices. Be ready to discuss how you maintain a safe and hygienic environment in fitness or leisure settings.
✨Highlight Relevant Experience
If you have experience as a Fitness Instructor or in a similar role, make sure to highlight this during your interview. Discuss specific responsibilities and achievements that relate to the Leisure Attendant position.
✨Emphasise Your Team Spirit
The Manchester Deansgate Hotel values teamwork. Share examples of how you've successfully collaborated with colleagues in the past and how you can contribute to creating a positive team atmosphere.
