Housekeeping Manager

Hotel Indigo Torquay is on the lookout for a dynamic Housekeeping Manager to inspire and lead in our brand-new, highly anticipated hotel opening. Join the excitement and become part of the Hotel Indigo family!

Hotel Indigo Torquay, opening in 2025, promises a stimulating new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel will offer guests breathtaking views of Tor Bay and access to some of Torquay's most iconic beaches and walking trails where you can truly appreciate nature. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights.

As a Housekeeping Manager, your day-to-day will be driven by our Guests' needs, however you can expect to cover the following duties and responsibilities:

• Supporting and reporting into our Rooms Division Manager by managing the Housekeeping Team, training and developing them to provide an excellent level of standards.
• Creating and managing the Housekeeping rota to ensure efficient cover whilst staying within budget goals and requirements.
• Recruiting and training new starters to the Housekeeping Team, building your team and managing turnover.
• Focusing on continuous improvement, creating a culture where team members can speak up to make suggestions on how to improve the department's efficiencies.
• Working closely with the wider Hotel Team to manage the hotel's goals and expectations.

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has:

• Experience and Leadership: Proven experience in housekeeping management within the hospitality industry, demonstrating strong leadership skills and leading by example.
• Attention to Detail and Organisational Skills: Exceptional attention to detail to uphold high standards of cleanliness and presentation throughout the property, combined with excellent organisational and time management skills.
• Communication and Problem-Solving Abilities: Strong verbal and written communication skills for effective collaboration with staff and other departments, along with the ability to address and resolve issues promptly, ensuring a seamless guest experience.
• Knowledge of Standards and Budget Management: Familiarity with health and safety regulations and best practices in housekeeping, as well as experience in managing budgets and controlling costs related to housekeeping operations to optimize efficiency and quality.

By taking a confident step in your career and joining us, you can expect to receive:

• Financial security: Up to £34,000.00 per annum, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay.
• Growth and development: Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks: Worldwide discounted room rates and discounted F&B whilst on employee rate, plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing: Generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders.

If you are looking to join a hotel company where you can be your authentic self, unite a shared passion for local discovery and celebrate your creative and fun-loving nature, click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.