Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and assist with luggage while providing a luxury experience.
- Company: Join the iconic InterContinental Edinburgh The George, a leader in luxury hospitality.
- Benefits: Enjoy discounts, complimentary stays, extensive training, and 28+ days holiday.
- Why this job: Be part of a global brand and create memorable experiences for guests.
- Qualifications: Experience in hospitality roles and a passion for exceptional service.
- Other info: Opportunities for career growth and a supportive, inclusive work environment.
The predicted salary is between 22000 - 26000 £ per year.
A fantastic opportunity to join us at our InterContinental Edinburgh the George. InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, providing an alluring guest experience and personal and attentive service. We offer a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant.
As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise.
Benefits include:
- Complimentary stay for you +1 in our Hotel upon successful completion of probation
- Generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George
- Spa & Gym discounts at our Kimpton property
- Extensive training and opportunities for career progression across the world
- 2 paid days volunteering per year with a cause of your choice
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated)
- Enhanced Family Leave
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Generous ‘Refer a Friend’ programme
As a Front Office Porter, your main duties and responsibilities will include:
- Providing guests with assistance in entering our Hotel, greeting them and welcoming them with a friendly approach
- Supporting Concierge in moving luggage to rooms
- Communicating with the wider Front Office team to coordinate your approach
To succeed as a Front Office Porter, you will need:
- Experience working as a Luggage Porter, Door Person, Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial
- An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously
- A passion for providing luxury experiences and going above and beyond to personalise our Guests' stay
- The ability to work together in a team with guests as our centre focus
At IHG, we believe there’s Room for You: Room to Grow, Room to Belong, and Room to Make a Difference. You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer, treating all colleagues equally and providing equal employment opportunities to all applicants and colleagues without regard to any characteristic protected by law.
If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.
Front Office Porter in Edinburgh employer: IHG UK
Contact Detail:
IHG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Porter in Edinburgh
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on InterContinental Edinburgh the George. Familiarise yourself with its history, services, and unique offerings. This will not only impress your interviewers but also help you tailor your responses to show how you can enhance the guest experience.
✨Tip Number 2
Practice your people skills! As a Front Office Porter, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence in greeting guests and handling their requests. Remember, a warm smile and a friendly approach go a long way!
✨Tip Number 3
Show your passion for luxury service! During your interview, share examples of times you've gone above and beyond for customers. Whether it’s a small gesture or a big win, demonstrating your commitment to providing exceptional service will set you apart from other candidates.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t meet every single requirement, we encourage you to hit that 'Apply' button. We believe in potential and passion, so let us see what you’ve got. Your journey with us could start today!
We think you need these skills to ace Front Office Porter in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for providing luxury experiences and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Front Office Porter role. Highlight any relevant experience you have in guest services or hospitality, and connect it back to how it aligns with our values at InterContinental Edinburgh the George.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IHG UK
✨Know the Hotel Inside Out
Before your interview, take some time to research InterContinental Edinburgh the George. Familiarise yourself with its history, unique features, and the services it offers. This will not only impress your interviewers but also help you understand how you can contribute to providing that luxury experience they pride themselves on.
✨Showcase Your Guest Service Skills
As a Front Office Porter, your role revolves around guest interaction. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle multiple requests and maintain a friendly demeanour, as this is crucial in creating memorable experiences.
✨Demonstrate Team Spirit
The job requires working closely with the Front Office team and Concierge. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Emphasise your communication skills and how you prioritise teamwork to enhance the guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, career progression, or the hotel’s approach to guest service. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.