Guest Experience & F&B Reservations Specialist

Guest Experience & F&B Reservations Specialist

Full-Time 28066 - 30000 £ / year (est.) No working from home possible
IHG - InterContinental London Park Lane

At a Glance

  • Tasks: Deliver warm guest service and support a high-quality dining experience.
  • Company: InterContinental London Park Lane, a welcoming and inclusive hotel.
  • Benefits: Competitive salary, flexible hours, and a range of employee benefits.
  • Other info: Join a dynamic team in a prestigious hotel environment.
  • Why this job: Build relationships with guests and enhance their dining experience.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 28066 - 30000 £ per year.

Inter Continental London Park Lane is seeking a Food & Beverage Reservations Team Member to work 40 hours per week, delivering warm guest service and supporting a high‑quality dining experience.

You will build relationships with guests, upsell to maximise revenue in private dining spaces, and handle queries with problem‑solving across shifts.

We offer a competitive salary, flexible hours, and a range of employee benefits in a welcoming, inclusive hotel environment.

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Guest Experience & F&B Reservations Specialist employer: IHG - InterContinental London Park Lane

InterContinental London Park Lane is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. With competitive salaries, generous holiday allowances, and opportunities for personal growth, team members are empowered to build meaningful relationships with guests while enjoying the benefits of working in a prestigious hotel environment. The commitment to diversity and equal opportunity makes it a rewarding place for those seeking a fulfilling career in hospitality.

IHG - InterContinental London Park Lane

Contact Details:

IHG - InterContinental London Park Lane Recruitment Team

We think you need these skills to ace Guest Experience & F&B Reservations Specialist

Communication Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Problem-Solving Skills
Customer Service Skills