At a Glance
- Tasks: Join our Club Lounge team to deliver exceptional service and create memorable guest experiences.
- Company: InterContinental London Park Lane is a luxury hotel in the heart of Mayfair, steeped in history.
- Benefits: Enjoy a competitive salary, 28-33 days holiday, free meals, and amazing discounts worldwide.
- Why this job: Be part of a dynamic team that values personal growth and inspires you to achieve incredible things.
- Qualifications: Experience in hospitality roles like bartender or waiter, with a passion for great service.
- Other info: Flexible shifts available; we welcome diverse applicants and encourage you to apply even if you don't meet every requirement.
The predicted salary is between 28808 - 28808 £ per year.
At InterContinental London Park Lane, we are currently looking for a Team Member to join the Club Lounge team.
Welcome to InterContinental London Park Lane, located at one of the capital's most prestigious addresses. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We have a full-time position available for the right candidate to join our amazing team. In our Club Lounge, guests will experience another level of world-class service that truly delights. From enjoying afternoon tea to an evening tipple, guests can relax and take in the spectacular views of the Royal Parks and monuments beyond. Our team members put extra thought into every small detail and personal touches; could you do the same? If you think you have what it takes, then we would love to hear from you.
Our ideal candidate will be:
- Passionate about delivering great service and great food and drinks.
- An experienced bartender, waiter, barista, host.
- Experienced in handling guests' queries and concerns.
- Willing to learn new things and work as part of a wide hotel team.
We are committed to offering and providing our Club Lounge Team members with a competitive salary and a large range of benefits:
- £28,808 salary per annum (£13.85 per hour) plus service charge and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rata).
- Free meals on duty.
- Company sick pay and life insurance.
- Professional career development with our IHG Leadership programs.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores – all the way from retail to cinema.
- Generous ‘Refer a Friend’ programme.
Most importantly, we’ll help you grow, develop you as an individual, and inspire incredible.
At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow, and push what’s possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. Please click ‘apply’ now!
You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.
Club Lounge Team Member employer: IHG - InterContinental London Park Lane
Contact Detail:
IHG - InterContinental London Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Lounge Team Member
✨Tip Number 1
Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to luxury service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your dedication to delivering exceptional service.
✨Tip Number 3
Network with current or former employees of InterContinental London Park Lane. They can provide valuable insights into the company culture and what it takes to succeed as a Club Lounge Team Member.
✨Tip Number 4
Prepare to discuss your experience with food and beverage service, particularly in a high-end setting. Highlight any relevant skills, such as bartending or hosting, that would make you a strong candidate for this role.
We think you need these skills to ace Club Lounge Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what InterContinental London Park Lane is looking for in a Club Lounge Team Member. Highlight your relevant experience in hospitality, customer service, and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your passion for delivering great service and any relevant roles you've held in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have provided excellent service in previous roles and how you can contribute to the Club Lounge team.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at IHG - InterContinental London Park Lane
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Your Experience
Highlight your relevant experience as a bartender, waiter, or barista. Be prepared to discuss how you've handled guest queries and concerns effectively in previous roles.
✨Emphasise Teamwork
Since the role involves working as part of a wider hotel team, be ready to talk about your ability to collaborate with others. Share instances where teamwork led to a successful outcome.
✨Be Open to Learning
Convey your willingness to learn new skills and adapt to different situations. Mention any training or development opportunities you've pursued in the past to show your commitment to personal growth.