At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join voco Oxford Spires, part of IHG Hotels & Resorts, known for its relaxed hospitality.
- Benefits: Enjoy ÂŁ12.60 per hour, meals on duty, 28-33 days holiday, and amazing discounts worldwide.
- Why this job: Be part of a vibrant team focused on sustainability and genuine guest connections.
- Qualifications: 1 year experience in a similar role and a passion for great service.
- Other info: Staff accommodation available and opportunities for global career progression.
The predicted salary is between 22000 - 28000 ÂŁ per year.
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A great opportunity for a Food & Beverage Assistant to join our team in voco Oxford Spires on a Full-Time contract!
You will earn ÂŁ12.60 per hour â equal to ÂŁ26,208.00 salary plus service charge.
Staff Accommodation in Oxford available!
At voco, everyoneâs a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.
Enjoy all-day dining in Deacons Restaurant and cocktails in Deacons bar with outside options for eating and drinking on the attractive terraces.
The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.
Check out our Instagram page @vocooxfordspires!
As a Food & Beverage Assistant, you enjoy variety and are at your best when being part of a team as well as being enthusiastic about delivering first-rate guest service through delivering high-quality food & beverages to all guests.
To succeed as Food & Beverage Assistant, you will need:
- To be enthusiastic about delivering great service and great food and drinks
- Minimum of 1 year experience in a similar role
- Experience with working with customers in a busy environment
- To be willing to learn new things and work as part of a wide hotel team
Our Food & Beverage Assistants enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the worldâs leading hotel companies – which means global opportunities
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Wagestream – a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores â all the way from retail to cinema
- Donât forget, bring your friends and take part in our generous âRefer a Friendâ programme!
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Food & Beverage Assistant!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we\’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels
Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
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Seniority level
Entry level
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Employment type
Full-time
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Industries
Hospitality
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Waiting Staff employer: IHG Hotels & Resorts
Contact Detail:
IHG Hotels & Resorts Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Waiting Staff
â¨Tip Number 1
Familiarise yourself with voco Oxford Spires and its unique offerings. Understanding the hotel's atmosphere and services will help you connect better with the interviewers and demonstrate your enthusiasm for the role.
â¨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a phone call or an in-person meeting, being friendly and approachable can leave a lasting impression on the hiring team.
â¨Tip Number 3
Network with current or former employees of IHG Hotels & Resorts. They can provide valuable insights into the company culture and what it takes to succeed as a Food & Beverage Assistant.
â¨Tip Number 4
Prepare to discuss your previous experience in busy environments. Be ready to share specific examples of how you've handled challenges and provided excellent service under pressure.
We think you need these skills to ace Waiting Staff
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you provided excellent customer service, as this is crucial for the Waiting Staff position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention specific experiences that demonstrate your ability to work in a busy environment and your commitment to delivering great service.
Highlight Teamwork Skills: Since the role requires working as part of a team, include examples in your application that illustrate your ability to collaborate effectively with others in a fast-paced setting.
Show Your Passion for Hospitality: In your application, express your passion for providing exceptional guest experiences. Share any personal anecdotes or motivations that drive your interest in the hospitality sector, particularly in a role like Food & Beverage Assistant.
How to prepare for a job interview at IHG Hotels & Resorts
â¨Show Your Enthusiasm
As a Food & Beverage Assistant, enthusiasm for delivering great service is key. Make sure to express your passion for hospitality during the interview and share examples of how you've gone above and beyond for customers in the past.
â¨Highlight Relevant Experience
With a minimum of one yearâs experience required, be prepared to discuss your previous roles in similar environments. Share specific situations where you successfully handled busy periods or challenging customer interactions.
â¨Demonstrate Team Spirit
Working as part of a team is crucial in this role. Be ready to talk about your experiences collaborating with colleagues, and how you contribute to a positive team atmosphere, especially in high-pressure situations.
â¨Research the Company Culture
Familiarise yourself with IHG Hotels & Resorts and voco's values, particularly their focus on relaxed yet attentive service and sustainability. Mentioning these aspects during your interview will show that you align with their ethos and are genuinely interested in the role.