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- Tasks: Join us as a Room Attendant, ensuring our guests have a fantastic stay!
- Company: Kimpton Clocktower is a contemporary luxury hotel focused on heartfelt human connections.
- Benefits: Enjoy 28 days holiday, meals on duty, and discounts at hotels and stores worldwide.
- Why this job: Be part of a vibrant team that values individuality and creativity in a supportive environment.
- Qualifications: 1 year experience in hotel cleaning and a passion for delivering great service required.
- Other info: Weekend availability is essential; apply now to join a company that celebrates authenticity!
The predicted salary is between 22000 - 28000 £ per year.
A fantastic opportunity for a Room Attendant to join us at Kimpton Clocktower on a Full-Time contract! You will earn £12.60 per hour, equal to £26,208.00 salary. We are looking for someone who can work 40 hours over 5 shifts throughout the week, a variety of days and times. Weekend availability is essential for this role as that is our busiest days!
At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests.
Working at Kimpton is not just about working; we value personality, individuality, creativity, doing right, continually improving, focus and passion. Our passion is YOU…come as you are!
As a Housekeeper / Room Attendant, you play a vital part in delivering a superior guest experience, from cleaning public areas to hotel suites.
To succeed as a Housekeeper/Room Attendant, you will need:
- To be passionate about delivering great service
- Minimum of 1 year experience in hotel cleaning, as room attendant or public areas cleaner
- Experience with handling guests queries and complaints
- To be willing to learn new things and work as part of a wide hotel team
Our Housekeeper/Room Attendants enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
- Taxi subsidy for shifts starting/ending between 23:00-06:00
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- Company sick pay and life insurance
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Generous ‘Refer a Friend’ programme
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Housekeeper/Room Attendant! You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
Room Attendant employer: IHG Hotels & Resorts
Contact Detail:
IHG Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Kimpton brand and its values. Understanding their commitment to heartfelt human connections will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Highlight your previous experience in hotel cleaning or as a room attendant. Be ready to discuss specific situations where you went above and beyond for guests, as this aligns with Kimpton's focus on personalised service.
✨Tip Number 3
Prepare to demonstrate your ability to handle guest queries and complaints effectively. Think of examples from your past roles where you resolved issues positively, showcasing your problem-solving skills.
✨Tip Number 4
Show your enthusiasm for teamwork and learning. Kimpton values individuals who are willing to grow and collaborate, so be prepared to discuss how you can contribute to a positive team environment.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel cleaning or as a room attendant. Emphasise any customer service skills and your ability to handle guest queries, as these are crucial for the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for delivering great service. Mention why you want to work at Kimpton Clocktower specifically and how you align with their mission of creating heartfelt human connections.
Showcase Your Availability: Clearly state your availability in your application, especially your willingness to work weekends and varied shifts, as this is essential for the role.
Highlight Your Unique Qualities: In your application, don’t shy away from showcasing what makes you unique. Kimpton values individuality, so share any personal experiences or traits that demonstrate your creativity and passion for hospitality.
How to prepare for a job interview at IHG Hotels & Resorts
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering great service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Highlight Your Experience
Since the role requires at least a year of experience in hotel cleaning, be prepared to discuss your previous roles. Talk about the tasks you handled, any challenges you faced, and how you overcame them.
✨Demonstrate Team Spirit
Kimpton values teamwork, so be ready to share instances where you collaborated with colleagues to achieve a common goal. Emphasise your willingness to learn and adapt within a team environment.
✨Embrace Your Authenticity
The company encourages individuality, so don’t shy away from being yourself. Share your unique personality traits and how they can contribute to creating heartfelt connections with guests and colleagues.
