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- Tasks: Support food and beverage operations, ensuring exceptional service and guest satisfaction.
- Company: Join Six Senses London, a leader in wellness and sustainability within the hospitality industry.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a focus on well-being.
- Why this job: Be part of a fun, quirky team dedicated to creating memorable experiences for guests.
- Qualifications: High school diploma and 1 year of experience in luxury hotels preferred; hospitality degree is a plus.
- Other info: Open to all applicants with the right to work in the UK; sponsorship not available.
The predicted salary is between 18000 - 24000 £ per year.
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As Commis Waiter/ess, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
Duties And Responsibilities
As Commis Waiter/ess, I will support Food & Beverage Management and assume responsibility for the efficient operation in the following:
- Support Bar & Restaurant activities, running food & beverage, clearing, execution of table maintenance or back of house maintenance as required.
- Take guest orders from any food & beverage outlet.
- Provide exceptional service at all times following standards and steps of service.
- Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner.
- Answer outlet telephone courteously and efficiently.
- Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
- Work with an empathetic attitude and if there is any problem which cannot be handled, must contact Management.
- Maintain the guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests.
- Communicate guest feedback, inquiries, and comments. Follow up with management
- Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
- Have good knowledge of all F&B outlets opening hours.
- Maintain a high standard of personal appearance, grooming and hygiene.
- Knowledge and strict adherence to LQA standards.
Qualifications
To execute the position of Commis Waiter/ess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
- High school diploma or equivalent and at least 1 year experience in a similar operational setting. Hospitality diploma/degreefrom a recognized hospitality school is preferred.
- Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel policies on discounts/food promotion.
- I am familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
- Fluent in English; I understand that additional languages are preferred.
All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.
The above is intended to provide an overview of the role and responsibilities for a Commis Waiter/ess at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don\’t quite meet every single requirement, but still believe you\’d be a great fit for the job? We\’ll never know unless you hit the \’Apply\’ button. Start your journey with us today.
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Commis Waiter/ess - Six Senses London employer: IHG Hotels & Resorts
Contact Detail:
IHG Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter/ess - Six Senses London
✨Tip Number 1
Familiarise yourself with the Six Senses brand and its core values. Understanding their commitment to sustainability, wellness, and emotional hospitality will help you align your responses during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Brush up on your food and beverage knowledge, especially in luxury settings. Being able to discuss menu items, wine pairings, and dietary restrictions confidently will set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle guest interactions smoothly and show that you can maintain a high standard of service under pressure.
✨Tip Number 4
Network with current or former employees of IHG Hotels & Resorts. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Commis Waiter/ess - Six Senses London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Commis Waiter/ess position. Familiarise yourself with Six Senses' values and how they align with your own.
Tailor Your CV: Highlight relevant experience in hospitality, especially in luxury settings. Emphasise any technical skills, such as familiarity with MS Office and hotel systems like MICROS, as well as your knowledge of food and beverage terminology.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Six Senses' commitment to sustainability and wellness. Mention specific experiences that demonstrate your ability to provide exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at IHG Hotels & Resorts
✨Understand the Brand Values
Before your interview, make sure you fully comprehend the vision and values of Six Senses. They focus on sustainability, wellness, and emotional hospitality, so be prepared to discuss how you can embody these principles in your role.
✨Showcase Your Experience
Highlight any previous experience in luxury hotels or similar operational settings. Be ready to share specific examples of how you've provided exceptional service and handled guest requests or complaints effectively.
✨Demonstrate Knowledge of Food & Beverage
Familiarise yourself with food and beverage terminology, as well as the menus and wine lists relevant to the position. Being able to discuss menu items confidently will show your preparedness and enthusiasm for the role.
✨Exude Professionalism
Maintain a high standard of personal appearance and grooming during the interview. This reflects your understanding of the hospitality industry and the importance of first impressions in a guest-facing role.
