At a Glance
- Tasks: Lead the launch of Hotel Indigo Torquay and create unforgettable guest experiences.
- Company: Join IHG, a top global hotel group dedicated to True Hospitality for Good.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and community engagement.
- Why this job: Be a local ambassador, connect with guests, and shape a unique hotel experience.
- Qualifications: Proven leadership in upscale hotels; experience in openings or rebranding is a plus.
- Other info: Bring your story to inspire others in a dynamic, creative environment.
The predicted salary is between 36000 - 60000 £ per year.
As General Manager of Hotel Indigo Torquay, you'll be the neighbourhood host, connecting our guests to the heart and soul of the local area. You'll be responsible for launching this brand-new property, building an exceptional team, and curating a guest experience full of personality, warmth, and storytelling.
You'll be a good fit if you are:
- Warm, personal, unscripted - and naturally curious.
- A skilled communicator and connector, both internally and externally.
- Commercially astute, energetic, and unafraid of doing things differently.
- A strong local advocate - you know what makes Torquay special and how to share that with the world.
What You'll Do:
- Guest Obsessed
- Build authentic relationships with guests and the community.
- Champion local culture and infuse it into the guest journey.
- Performance Builder
- Assemble and develop a high-performing, motivated team.
- Lead and inspire the team to deliver above-and-beyond experiences.
- Balance hands-on leadership with strategic delegation.
- Be present, human, and approachable in your leadership style.
- Commercial Entrepreneur
- Embrace creativity and ambiguity as opportunities.
- Leverage Torquay's leisure and lifestyle appeal to drive performance.
- Champion non-traditional approaches that align with our brand ethos.
- Powerful Connector
- Foster meaningful internal and external relationships.
- Support sustainability and community-focused initiatives.
- Act as an ambassador for Hotel Indigo within the region.
What We're Looking For:
- Proven leadership and commercial success in upscale or boutique hotels.
- Previous experience opening or rebranding hotels is highly desirable.
- Deep understanding of local markets and guest expectations.
- Familiarity with IHG and the Hotel Indigo brand is advantageous.
- A true people leader with the ability to inspire, develop and retain talent.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world.
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
General Manager - Hotel Indigo Torquay employer: IHG Hotels & Resorts
Contact Detail:
IHG Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hotel Indigo Torquay
✨Tip Number 1
Familiarise yourself with the Hotel Indigo brand and its ethos. Understanding their unique approach to hospitality will help you align your vision with theirs, making you a more attractive candidate.
✨Tip Number 2
Network with local businesses and community leaders in Torquay. Building relationships with these stakeholders can demonstrate your commitment to the area and your ability to connect guests with the local culture.
✨Tip Number 3
Showcase your leadership style through examples of how you've built and inspired teams in previous roles. Highlighting your hands-on approach and ability to motivate others will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss innovative ideas for enhancing guest experiences that reflect the local charm of Torquay. Being able to present creative, non-traditional approaches will set you apart from other candidates.
We think you need these skills to ace General Manager - Hotel Indigo Torquay
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualities required for the General Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Showcase Your Leadership Skills: Emphasise your proven leadership experience in upscale or boutique hotels. Provide specific examples of how you've built and inspired teams, particularly in launching or rebranding properties.
Highlight Local Knowledge: Demonstrate your understanding of Torquay and its unique offerings. Share insights on how you can infuse local culture into the guest experience, showcasing your connection to the community.
Craft a Personal Statement: Write a compelling personal statement that reflects your warm and approachable leadership style. Use storytelling to convey your passion for hospitality and how you plan to create memorable experiences for guests at Hotel Indigo.
How to prepare for a job interview at IHG Hotels & Resorts
✨Show Your Local Knowledge
As a General Manager, it's crucial to demonstrate your understanding of Torquay and its unique offerings. Be prepared to discuss local attractions, culture, and how you would incorporate these elements into the guest experience.
✨Emphasise Your Leadership Style
Highlight your approach to leadership during the interview. Share examples of how you've inspired and developed teams in the past, focusing on your ability to balance hands-on involvement with strategic delegation.
✨Demonstrate Commercial Acumen
Discuss your previous experiences in driving performance in upscale or boutique hotels. Be ready to share specific strategies you've implemented that have led to commercial success, especially in opening or rebranding properties.
✨Connect on a Personal Level
Since the role requires building authentic relationships, practice connecting with your interviewers on a personal level. Share your own stories and experiences that reflect warmth and curiosity, aligning with the brand's ethos of hospitality.