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- Tasks: Support individuals with complex behavioural needs and help them grow and manage emotions.
- Company: Join the IHC Group, New Zealand's largest provider for intellectual disabilities support.
- Benefits: Earn $23.84–$29.10 per hour, plus generous leave and health support.
- Why this job: Make a real difference in people's lives while gaining valuable qualifications.
- Qualifications: Life experience, resilience, and strong communication skills are essential.
- Other info: Diverse and supportive team environment with excellent career growth opportunities.
We are looking for strong, resilient Support Workers – someone who has the heart and strength to step up and support people with complex behavioural needs. You will be helping those we support to manage emotions, stay safe, and grow. This role isn’t just a job – it’s about standing beside someone when things get tough and helping them find their way forward. You will be fully trained and have a solid team behind you. If you’ve got a calm head, a strong body, and a good heart – this could be a great opportunity to make real change.
Your Responsibilities Include:
- Fostering independence: Assist individuals in developing daily living skills such as using public transport and preparing meals.
- Managing daily routines: Support with personal care tasks like showering, dressing and taking medication.
- Pursuing goals and interests: Encourage and help individuals to follow their passions and hobbies.
- Promoting health and well-being: Guide individuals in making healthy lifestyle choices and maintaining their overall well-being.
- Building strong connections: Strengthen their relationships with whānau and community.
What you will bring:
- Someone with life experience who knows how to stand strong and stay calm.
- Resilience and confidence to work with challenging behaviours.
- Physically fit and confident in high-pressure situations.
- Ability to work in an environment with diverse individuals, being open-minded and non-judgmental in your approach.
- Comfortable and proficient in using computers and tablets daily.
- Strong written and verbal communication skills.
- A full NZ driver’s licence.
What’s in it for you?
- $23.84–$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
- IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Well-Being qualifications.
- Generous long service leave entitlements plus insurance benefits after 2 years’ service.
- 'Refer a friend' Bonus programme.
- FREE Employee Assistance programme service anytime you need health and wellbeing support.
About us:
IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's commitment to ensuring people with intellectual disabilities have a good life and are valued contributors to and members of their own community. The IHC Group is committed to Te Tiriti o Waitangi and actively seeks a diverse applicant pool. We encourage candidates of all backgrounds to apply and welcome all kinds of diversity and the different perspectives it brings to our work.
How to Apply:
The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.
Support Worker - South East Auckland (Behavioural Support) employer: IHC Group
Contact Detail:
IHC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - South East Auckland (Behavioural Support)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IHC Group. Understand their values and mission, especially around supporting individuals with complex needs. This will help you connect your experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how your life experiences have shaped your resilience and ability to support others. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've helped others in tough situations. Whether it’s through volunteering or personal experiences, let them see your heart and commitment to making a difference.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Support Worker - South East Auckland (Behavioural Support)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your CV: Make sure your CV is up-to-date and tailored to the Support Worker role. Highlight any relevant experience you have, especially in managing complex behaviours or working with diverse individuals. We love seeing how your background fits with our mission!
Showcase Your Skills: In your application, emphasise your strong written and verbal communication skills. This role requires clear communication, so give us examples of how you've effectively communicated in past roles or situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at IHC Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker and the specific needs of individuals with complex behavioural challenges. Familiarise yourself with the responsibilities listed in the job description, like fostering independence and promoting well-being.
✨Show Your Heart
This role is all about empathy and resilience. Be prepared to share personal experiences that demonstrate your ability to stay calm under pressure and support others through tough times. Authenticity goes a long way in showing you have the right heart for this job.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the organisation. You might ask about the training provided or how the team supports each other in challenging situations. This not only shows your enthusiasm but also helps you gauge if the environment is right for you.
✨Highlight Your Skills
Make sure to discuss your communication skills and any relevant experience you have with diverse individuals. If you’re comfortable using technology, mention that too! These are key aspects of the role, and showcasing them will help you stand out.
