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- Tasks: Support individuals with complex behavioural needs and help them live fulfilling lives.
- Company: IDEA Services, New Zealand's largest provider for adults with intellectual disabilities.
- Benefits: Earn $23.84â$29.10 per hour, plus training support and generous leave entitlements.
- Why this job: Make a real difference in people's lives while gaining valuable qualifications.
- Qualifications: Calm under pressure, strong communication skills, and a full NZ driver's licence.
- Other info: Join a supportive team dedicated to community and personal growth.
The predicted salary is between 13 - 16 ÂŁ per hour.
Fullâtime positions, 65+ hours per fortnight. Flexible availability required for a variety of rostered shifts â mornings, evenings, overnight sleepovers, and every second weekend. $23.84â$29.10 per hour, depending on relevant qualifications.
MĆ te tĆ«nga | About the role
We are looking for strong, resilient support workers with the heart and strength to step up and support individuals with complex behavioural needs. As a support worker, you will walk alongside someone, helping them stay safe, manage emotions, and live a good life. This is handsâon, meaningful mahi, where your strength, patience, and presence truly matter. It is about showing up, keeping calm when things are tough, and being someone others can rely on â you wonât be on your own; you will be fully trained and supported by a solid team that has your back.
NgÄ mahi | What youâll be doing
- Build independence â support people to learn everyday skills such as cooking, budgeting, and using public transport.
- Support daily routines â help with personal care and medication.
- Back goals and passions â encourage people to pursue interests, culture, and hobbies.
- Support complex behaviours â provide calm, consistent support, always with dignity, safety, and respect.
- Strengthen whÄnau and community connections â support people to stay connected to their people, culture, whakapapa, and community.
- Promote health and wellbeing â support positive choices for physical, mental, and emotional health.
NgÄ pĆ«manawatanga Ću | What you bring
- Ability to stay calm, steady, and respectful in challenging situations.
- Confidence working with challenging behaviours and deâescalating situations.
- Ability to build strong, trusting relationships.
- Physical fitness to provide handsâon support and participate in activities.
- A nonâjudgmental, openâminded approach to people from all walks of life.
- Comfortable using computers and tablets as part of daily work.
- Strong written and verbal communication skills.
- A full New Zealand driverâs licence.
NĆu te rourou | Whatâs in it for you
- $23.84â$29.10 per hour, with the ability to earn more as you gain qualifications.
- IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
- Generous longâservice leave entitlements plus insurance benefits after 2 yearsâ service.
- Refer a friend bonus programme.
- FREE Employee Assistance programme â service anytime you need health and wellbeing support.
MĆ mÄtou | About us
IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. We are committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply and welcome all kinds of diversity and the different perspectives such diversity brings to our work.
Me pÄhea te tuku tono | How to Apply
The first step is to submit an online application by selecting the "Apply" button. As part of the application process, you will be required to provide an upâtoâdate CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.
Support Worker - South East Auckland (Behavioural Support) in London employer: IHC Group
Contact Detail:
IHC Group Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Support Worker - South East Auckland (Behavioural Support) in London
âšTip Number 1
Get to know the company! Before your interview, do a bit of research on IDEA Services. Understand their values and mission, especially around supporting individuals with intellectual disabilities. This will help you connect your experiences to what they care about.
âšTip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your calmness and resilience in challenging situations, as these are key traits for a support worker.
âšTip Number 3
Show your passion! During the interview, share personal stories that highlight your commitment to helping others. Whether itâs a time you supported someone through a tough moment or helped a friend learn a new skill, let your genuine desire to make a difference shine through.
âšTip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâd be a fantastic fit for the team!
We think you need these skills to ace Support Worker - South East Auckland (Behavioural Support) in London
Some tips for your application đ«Ą
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your CV: Make sure your CV is tailored to the Support Worker role. Highlight any relevant experience you have with complex behaviours or working with diverse communities. This will show us that youâre a great fit for the position!
Showcase Your Skills: In your application, emphasise your strong written and verbal communication skills. Weâre looking for someone who can build trusting relationships, so give examples of how you've done this in the past.
Apply Through Our Website: Donât forget to apply through our website! Itâs the easiest way for us to receive your application and ensures youâre considered for the role. Plus, itâs super straightforward â just hit that 'Apply' button!
How to prepare for a job interview at IHC Group
âšKnow the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with the key tasks like supporting daily routines and promoting health and wellbeing. This will help you demonstrate your knowledge and passion for the role.
âšShowcase Your Resilience
Given the nature of the job, it's crucial to highlight your ability to stay calm and steady in challenging situations. Prepare examples from your past experiences where you've successfully managed complex behaviours or de-escalated tense moments. This will show that you're ready for the hands-on, meaningful mahi.
âšBuild a Connection
During the interview, focus on building rapport with your interviewer. Share personal stories that reflect your non-judgmental and open-minded approach. This is all about showing that you can build strong, trusting relationships, which is essential for a Support Worker.
âšAsk Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the training and support provided, or how the team fosters community connections. This not only shows your interest in the role but also helps you gauge if the company aligns with your values.
