At a Glance
- Tasks: Lead the transformation of our Instructor-Led Training and Assessment Centre operations.
- Company: Join iHasco, a fast-growing compliance business investing in the future of learning.
- Benefits: 12-month fixed-term contract, hybrid work, achievement-based bonus, and supportive leadership.
- Other info: Opportunity to influence strategy and build a high-performing team.
- Why this job: Make a real impact by shaping the future of learning in a collaborative environment.
- Qualifications: Experience in operational leadership, learning & development, or business transformation.
The predicted salary is between 70000 - 90000 £ per year.
12-Month Fixed-Term Contract | Hybrid | Achievement-Based Bonus
Join a Business Investing in the Future of Learning
Location: Hybrid. Ideally based near Bracknell, with regular travel to our iHasco office expected. We will also consider outstanding candidates from elsewhere in the UK who are comfortable travelling as the role requires.
At iHasco, we believe workplace learning should be engaging, commercially successful and operationally excellent. As part of Citation Group, we're one of the UK's fastest-growing compliance businesses, supporting over 110,000 clients nationwide across Health & Safety, HR, Employment Law and Learning. Backed by KKR, Hg Capital and HarbourVest, we've completed more than 15 acquisitions in the last three years, and our ambition continues to grow.
Following the acquisition of Care Skills and Flexebee, we're bringing together two well-established learning brands to create a stronger, more scalable Instructor-Led Training (ILT) and Assessment Centre proposition for the care sector. We're now looking for an experienced operational leader to help shape what that future looks like.
The Opportunity
This is a genuine transformation role. You'll join an ambitious, supportive and highly collaborative leadership team with the autonomy to influence how this part of the business evolves over the next 12 months. Rather than simply maintaining an existing operation, you'll have the opportunity to review how we work today, identify where improvements can be made and help build an operation that is scalable, efficient and commercially ready for future growth. It's a role for someone who enjoys solving problems, bringing people together and creating sustainable improvements that leave a lasting impact.
What You'll Be Responsible For
- Lead the operational development of our ILT and Assessment Centre proposition.
- Review current processes, workflows and delivery models to improve efficiency and learner experience.
- Introduce scalable ways of working that support future commercial growth.
- Build strong operational governance, reporting and performance measures.
- Work closely with delivery, commercial and customer teams to ensure operational capability keeps pace with business demand.
- Support colleagues through change, creating clarity, consistency and confidence.
- Use insight, data and feedback to drive continuous improvement across the operation.
Who We're Looking For
We're looking for someone who enjoys building, improving and influencing. You'll probably bring experience from one or more of the following:
- Operational leadership
- Learning & Development
- Education or Training
- Apprenticeships
- Assessment or Awarding Organisations
- Customer Operations
- Business Transformation
- Operational Excellence
Most importantly, you'll be someone who can balance operational detail with strategic thinking and enjoys taking people on the journey with you. You'll have:
- Experience leading operational improvement or transformation programmes.
- Excellent stakeholder management skills.
- A collaborative leadership style.
- Strong commercial awareness.
- Confidence making decisions and influencing senior stakeholders.
- A passion for building high-performing teams and sustainable ways of working.
Why Join Us?
This role offers something genuinely different. You'll have the opportunity to:
- Join a growing business investing heavily in learning.
- Work alongside an experienced and supportive leadership team.
- Influence strategy, not just delivery.
- Build something with long-term impact.
- Leave behind an operation that is stronger, simpler and better positioned for growth.
For the right person, this is a rare opportunity to combine strategic thinking with hands-on transformation in a business that is genuinely investing in the future of its learning proposition. If you enjoy creating order from complexity, improving operations and building something you're proud of, we'd love to hear from you.
Head of ILT & Assessment Centre Transformation in Telford employer: iHasco
At iHasco, we pride ourselves on being an exceptional employer that champions innovation and collaboration in the learning sector. Our hybrid work model, combined with a supportive leadership team and a commitment to employee development, ensures that you can thrive while making a meaningful impact. With a focus on operational excellence and continuous improvement, this role offers a unique opportunity to shape the future of learning in a dynamic and rapidly growing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of ILT & Assessment Centre Transformation in Telford
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from iHasco looking for temporary support like a Head of ILT & Assessment Centre Transformation. Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like iHasco when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at iHasco who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from iHasco might stumble upon your work while looking for a Head of ILT & Assessment Centre Transformation!
We think you need these skills to ace Head of ILT & Assessment Centre Transformation in Telford
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at iHasco.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at iHasco. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at iHasco
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with iHasco, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with iHasco is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to iHasco as they seek to innovate in their teaching approaches.
