Account Manager

Account Manager (Flexebee Clients)

Bracknell – hybrid, 3 days per week in office

We’re iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team.

We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment, and service excellence. We have never and will never grow our business by cost cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.

The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions.

The role

Are you a sales dynamo with a flair for identifying opportunities that others might overlook? We're looking for an Account Manager to join our team and take our revenue growth to the next level. In this role, you'll be at the forefront of driving incremental sales by leveraging existing customer relationships and expanding our product and service offerings.

• Portfolio Analysis : Dive deep into our existing client base, analysing their needs, preferences, and usage patterns. Your mission is to uncover cross-selling and upselling opportunities.
• Solutions: Craft personalized recommendations and solutions that align with each client's unique requirements. Show them how our additional products or services can enhance their experience and add value to their operations.
• Communication: Skilfully communicate the benefits and features of cross-sell and upsell options. You'll be the expert who guides clients through the decision-making process, making it easy for them to say “yes.”
• Building: Build trust-based relationships with clients, becoming their trusted advisor. Clients should turn to you for insights and solutions, knowing you have their best interests at heart.
• Growth: Your primary goal is to drive incremental revenue for the company. Achieve or exceed monthly cross-sell and upsell targets while contributing to overall sales objectives.
• Collaboration: Work closely with our sales, marketing, and product teams to ensure a seamless and coordinated approach to cross-selling and upselling initiatives.
• Learning: Stay up to date on our product/service offerings, industry trends, and competitive landscape. This knowledge will be your secret weapon in uncovering opportunities.

This role offers a unique opportunity to drive revenue growth while building lasting customer relationships. We value innovation, initiative, and a customer-centric mindset. If you're ready to make an impact and elevate your sales career, we want to hear from you.

Join our team and be part of a company that rewards success, values your expertise, and offers opportunities for professional growth.

What you’ll have:

• experience in cross-selling and upselling in a sales or account management role.
• communication and relationship-building skills.
• to analyse customer data and uncover sales opportunities.
• mindset with a track record of meeting or exceeding targets.
• product and industry knowledge.
• team player who thrives in a dynamic environment.

What you get from us

From celebrating your birthday with a day off (on top of our generous annual leave and bank holiday package) to providing extensive wellbeing support and a health cash plan, we're committed to nurturing your holistic well-being. At our workplace, we don't believe in “work as a chore.” Instead, we cultivate an environment where you can thrive.

Here, you'll be surrounded by dedicated individuals who are passionate about our mission and purpose. We don't just stop at hiring; we invest in your continuous growth and development, ensuring that each day is an opportunity for learning and advancement.

We trust in your abilities and genuinely care about your success. Our transparent communication ensures you're aligned with our business strategy, and we're excited to offer you pathways for career growth and development. Say goodbye to clock-watching; here, every moment is an opportunity to excel, learn, and make a meaningful impact. Welcome to a workplace that values you as a whole person and helps you become the best version of yourself. Join us today!