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- Tasks: Create and implement sales strategies while building strong customer relationships in the travel domain.
- Company: Join IGT Solutions, a leader in technology and digital services focused on customer experience.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make an impact in the travel industry by delivering innovative IT solutions to clients.
- Qualifications: 18+ years of experience in sales, particularly in the travel and airline sectors.
- Other info: Work with cutting-edge technologies and collaborate with diverse teams across the globe.
The predicted salary is between 43200 - 72000 £ per year.
IGT Solutions – Director of Sales & Customer Success
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector.
IGT\’s Digital Engineering team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience
- Create and develop an effective sales strategy / sales penetration and acquire new customers for IGT
- Overall 18+ years of experience with a strong experience in Travel, Airline domain
- Extend and develop a portfolio of IGT IT services business
- Assess client IT needs and make recommendations including IT Services and Solutions
- Prepare sales visits and presentations to pitch IGT IT service, solutions and combination service package to customers
- Demonstrate IT Services / solution to highlight benefits
- Negotiate sales and long-term contracts with customers
- Provide technical advice after sales
- Establish sales goals and implement a plan to meet those goals
- Track progress toward goals and document sales performance
- Become fluent in IGT services and solutions
- Answer questions, describe benefits, and discuss pros and cons of various services/ solutions.
- Gain familiarity with the IT industry, and stay updated on trends and innovative products
- Assist in creating marketing literature and web-based features to promote services products and solutions
- Attend trade exhibitions and industry events to learn about cutting-edge products and sales
- Work for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations
- Build and maintain good relationship with customers
- Conduct in-depth research to identify market opportunities
- Examine the IT requirements of customers / market and help teams in making the pitch
- Has a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales
- Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies
- Ability to present at senior levels, and executive levels
- Ability to work with diverse client & IGT teams in various service lines, across multiple time zones.
- Working knowledge & awareness of the latest software engineering methodologies & technologies including Agile, DevOps, Quality Engineering / Testing, Cloud Computing (IaaS, SaaS, PaaS, EaaS), Data Science & Analytics to be able to engage client stakeholders at all levels
- Strong preference for a consulting experience
- Strong Communication
- Ability to multitask and prioritize
- Excellent interpersonal skills
- Attention to detail
IGT Solutions is an equal opportunity employer and we make sure all of our employees around the globe are comfortable bringing their authentic self to work each day.
Please share your resume at varun.singhal@igtsolutions.com
Partner-Sales & Customer Success (IT/ITES) (Travel Domain) employer: IGT Solutions
Contact Detail:
IGT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner-Sales & Customer Success (IT/ITES) (Travel Domain)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel and IT sectors. Attend industry events, trade shows, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in the travel domain and how it relates to their needs. Tailor your pitch to highlight how you can help improve customer experiences and drive sales.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your interest in the role and remind them why you're the perfect fit for their team at IGT Solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining IGT Solutions and contributing to our mission of delivering top-notch customer experiences.
We think you need these skills to ace Partner-Sales & Customer Success (IT/ITES) (Travel Domain)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner-Sales & Customer Success role. Highlight your experience in the travel and IT sectors, and don’t forget to showcase any relevant sales strategies you've developed. We want to see how you can bring value to IGT!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel domain and how your skills align with IGT's mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and specific examples to demonstrate how you've successfully driven sales or improved customer experiences. We’re all about results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at IGT!
How to prepare for a job interview at IGT Solutions
✨Know Your Stuff
Before the interview, dive deep into IGT Solutions' services and solutions. Familiarise yourself with their offerings in the travel domain and be ready to discuss how your experience aligns with their needs. This shows genuine interest and helps you stand out.
✨Showcase Your Sales Strategy
Prepare to discuss specific sales strategies you've implemented in the past, especially in the IT/ITES sector. Be ready to share examples of how you've successfully penetrated new markets or acquired customers, as this is crucial for the role.
✨Engage with Questions
During the interview, don’t hesitate to ask insightful questions about IGT's approach to customer success and their future plans. This not only demonstrates your enthusiasm but also gives you a clearer picture of how you can contribute.
✨Highlight Your Technical Knowledge
Make sure to emphasise your understanding of current IT trends and methodologies like Agile, DevOps, and Cloud Computing. Being able to discuss these topics confidently will show that you're well-equipped to engage with clients at all levels.