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- Tasks: Drive new business acquisitions and ensure customer satisfaction in the travel and hospitality sector.
- Company: Join IGT Solutions, a leader in customer experience and technology services.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact in a dynamic industry while leading innovative sales strategies.
- Qualifications: 10-15 years in BPO/CX sales with leadership experience and travel domain knowledge.
- Other info: Collaborative culture with a focus on integrity and team motivation.
The predicted salary is between 36000 - 60000 £ per year.
Talent Acquisition Professional – Leadership Hiring at IGT SolutionsAbout Organization – IGT Solutions Pvt Ltd
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities.
Profile Summary:
IGT Solutions is looking for a Partner‐Sales & Customer Success. The position is based anywhere in UK. The position is responsible for hunting & and driving new business acquisitions in order to achieve business goals for the chosen vertical.
Primary Job Responsibilities
Primarily drives new customer acquisition through existing knowledge, experience, and industry network.
Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process.
Accomplish the organization\’s goals and objectives for the chosen vertical.
Education and Essential Experience
10‐15 years of experience in BPO / CX Sales (New Business Development) at a leadership level.
Sales experience with a proven track record in BPO / CX Services sales.
Should have deep knowledge, Experience, and understanding of the Travel and Hospitality Domain.
Key Enablers
Ability to motivate and inspire teams.
Innovative and able to foresee market conditions.
Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done.
Persuasive with details and facts.
Confident, flexible with the ability to work in a fast‐paced and changing environment.
Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
Extrovert with a blend of sales mindset.
It is our policy to provide equal employment opportunities to all individuals based on job‐related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‐discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Please share your resume at varun.singhal@igtsolutions.com
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Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality employer: IGT Solutions
Contact Detail:
IGT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with someone from IGT Solutions or any other company, make sure to highlight your relevant experience and successes. We want to see how you can bring value to the team, so share those impressive stats and stories that showcase your expertise in BPO/CX sales!
✨Be Prepared for the Interview
Do your homework before any interview! Understand IGT Solutions’ mission and values, and think about how your background fits into their goals. We love candidates who come prepared with questions and insights about the travel and hospitality sector.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at IGT Solutions.
We think you need these skills to ace Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner-Sales & Customer Success role. Highlight your experience in BPO/CX sales and any relevant achievements in the Travel and Hospitality domain. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills can help drive new business acquisitions. Be sure to mention your leadership experience and ability to motivate teams, as these are key for us.
Showcase Your Achievements: When detailing your work experience, focus on specific achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve driven sales or improved customer satisfaction in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at IGT Solutions
✨Know Your Stuff
Make sure you have a solid understanding of the BPO/CX landscape, especially in the Travel and Hospitality sector. Brush up on recent trends, challenges, and innovations in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Success Stories
Prepare specific examples from your past experiences that highlight your achievements in new business development and customer success. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see how you can add value to their team.
✨Demonstrate Leadership Skills
Since this role involves leading teams and driving large deals, be ready to discuss your leadership style. Share instances where you've motivated teams or navigated complex negotiations. Highlight your ability to inspire and collaborate, as these traits are crucial for success in this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's goals, culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success. It’s a great way to demonstrate your strategic thinking and engagement.
