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For Companies At a Glance
- Tasks: Drive new business acquisitions and ensure customer satisfaction in the travel and hospitality sector.
- Company: Join IGT Solutions, a leader in customer experience and technology services.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact in a dynamic industry while leading innovative sales strategies.
- Qualifications: 10-15 years in BPO/CX sales with leadership experience and travel domain knowledge.
- Other info: Collaborative culture with a focus on integrity and team motivation.
The predicted salary is between 36000 - 60000 £ per year.
Talent Acquisition Professional – Leadership Hiring at IGT Solutions
About Organization – IGT Solutions Pvt Ltd
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities.
Profile Summary:
IGT Solutions is looking for a Partner‑Sales & Customer Success. The position is based anywhere in UK. The position is responsible for hunting & and driving new business acquisitions in order to achieve business goals for the chosen vertical.
Primary Job Responsibilities
- Primarily drives new customer acquisition through existing knowledge, experience, and industry network.
- Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
- Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process.
- Accomplish the organization’s goals and objectives for the chosen vertical.
Education and Essential Experience
- 10‑15 years of experience in BPO / CX Sales (New Business Development) at a leadership level.
- Sales experience with a proven track record in BPO / CX Services sales.
- Should have deep knowledge, Experience, and understanding of the Travel and Hospitality Domain.
Key Enablers
- Ability to motivate and inspire teams.
- Innovative and able to foresee market conditions.
- Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done.
- Persuasive with details and facts.
- Confident, flexible with the ability to work in a fast‑paced and changing environment.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
- Extrovert with a blend of sales mindset.
It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Please share your resume at varun.singhal@igtsolutions.com
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Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality employer: IGT Solutions
Contact Detail:
IGT Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with someone from IGT Solutions or any other company, make sure to highlight your experience in BPO/CX sales and your knowledge of the travel and hospitality sector. We want to see how you can bring value to the team!
✨Prepare for the Interview
Do your homework before any interview! Understand IGT Solutions’ mission and values, and think about how your background aligns with their goals. We love candidates who are genuinely interested in what we do and can articulate how they fit into our vision.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at IGT Solutions. Let’s make it happen!
We think you need these skills to ace Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Partner-Sales & Customer Success role. Highlight your experience in BPO/CX sales and any relevant achievements in the Travel and Hospitality domain. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills can help drive new business acquisitions. Keep it engaging and relevant to the job description.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and customer success. Numbers speak volumes, so if you’ve closed significant deals or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IGT Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of BPO/CX sales, especially in the Travel and Hospitality sector. Familiarise yourself with IGT Solutions' services and how they simplify customer interactions. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Prepare to discuss your past successes in driving new business acquisitions. Have specific examples ready that highlight your leadership in multi-year deals and how you've managed the sales process from start to finish. This will demonstrate your capability and fit for the role.
✨Be a Team Player
Since the role involves motivating and inspiring teams, be ready to share how you've collaborated with others in previous roles. Talk about how you’ve led teams through challenges and achieved goals together. This will reflect your people management skills.
✨Stay Flexible and Confident
The interview may cover various scenarios, so be prepared to adapt your answers. Show confidence in your abilities and be open to discussing how you handle fast-paced environments. This will convey that you can thrive under pressure and are ready for the dynamic nature of the role.