CX Sales Director | UK -IT Sales
CX Sales Director | UK -IT Sales

CX Sales Director | UK -IT Sales

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead new customer acquisition and drive large multi-year deals in the IT domain.
  • Company: Join IGT Solutions, a leader in BPO/CX services with a collaborative culture.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Why this job: Make a significant impact in the travel and hospitality sector while leading innovative sales strategies.
  • Qualifications: 10-15 years in BPO/CX sales with leadership experience and industry knowledge.
  • Other info: Be part of a diverse team committed to integrity and excellence.

The predicted salary is between 36000 - 60000 £ per year.

Profile Summary:

IGT Solutions is looking for a Sales Director-IT Sales. The position is based out of UK and reports to the Vice President. The position is responsible for New Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain

Primary Job Responsibility:

  • Primarily drives new customer acquisition through existing knowledge, experience, and industry network
  • Drives large multi-year deals
  • Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
  • Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process
  • Responsible for overall customer satisfaction for sold projects
  • Accomplish the organization's goals and objectives for the chosen vertical

Education and Essential Experience:

  • 10-15 years of experience in BPO / CX Sales (New Business Development) at a leadership level
  • Sales experience with a proven track record in BPO / CX Services sales
  • Should have deep knowledge, Experience, and understanding of the Travel and Hospitality Domain.

Key Enablers:

  • Ability to motivate and inspire teams
  • Innovative and able to foresee market conditions
  • Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
  • Persuasive with details and facts
  • Confident, flexible with the ability to work in a fast-paced and changing environment
  • Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
  • Extrovert with a blend of sales mindset

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CX Sales Director | UK -IT Sales employer: IGT Solutions

IGT Solutions is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members thrive in their careers. Located in the UK, our culture promotes inclusivity and teamwork, making it an ideal place for driven professionals looking to make a meaningful impact in the IT sales domain.
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Contact Detail:

IGT Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CX Sales Director | UK -IT Sales

✨Tip Number 1

Network like a pro! Use your existing connections in the industry to get introductions or insights about potential opportunities. Remember, it's not just what you know, but who you know that can help us land that dream job.

✨Tip Number 2

Prepare for those interviews by researching the company and its culture. We want to show them that we’re not just a good fit for the role, but also for their team. Tailor your responses to highlight how your experience aligns with their goals.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the position and gives us another chance to reiterate why we’re the best fit.

✨Tip Number 4

Don’t hesitate to apply through our website! It’s a great way to ensure your application gets seen by the right people. Plus, it shows initiative and interest in being part of our team at IGT Solutions.

We think you need these skills to ace CX Sales Director | UK -IT Sales

New Business Development
Customer Acquisition
Sales Process Management
RFP/RFI Proposal Development
Negotiation Skills
Account Acquisition Planning
Customer Satisfaction Management
Leadership Skills
Team Motivation
Market Analysis
BPO / CX Services Knowledge
Travel and Hospitality Domain Expertise
Collaboration Skills
Adaptability in Fast-Paced Environments
Persuasive Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Sales Director-IT Sales. Highlight your experience in BPO/CX sales and any relevant achievements that showcase your ability to drive new customer acquisition.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that align with our needs, especially in the Travel and Hospitality domain.

Showcase Your Leadership Skills: We want to see how you motivate and inspire teams. Include examples of how you've led successful projects or driven large multi-year deals in your previous roles.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at IGT Solutions

✨Know Your Stuff

Make sure you brush up on your knowledge of the BPO and CX sales landscape, especially in the Travel and Hospitality domain. Familiarise yourself with recent trends and challenges in the industry so you can speak confidently about how your experience aligns with the company's needs.

✨Showcase Your Leadership Skills

As a Sales Director, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, particularly in driving new business acquisitions. Highlight your collaborative work style and how you’ve managed to achieve goals through teamwork.

✨Prepare for Scenario Questions

Expect questions that ask you to demonstrate your problem-solving skills in real-world scenarios. Think about times when you had to navigate complex negotiations or manage customer satisfaction issues. Be ready to discuss your approach and the outcomes.

✨Have a GTM Strategy Ready

Since the role involves setting out the Go-To-Market strategy, come prepared with a high-level outline of how you would approach this. Discuss how you would leverage marketing campaigns and industry networks to drive customer acquisition, showing that you can think strategically.

CX Sales Director | UK -IT Sales
IGT Solutions
Location: Stoke-on-Trent
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  • CX Sales Director | UK -IT Sales

    Stoke-on-Trent
    Full-Time
    36000 - 60000 £ / year (est.)
  • I

    IGT Solutions

    1000-5000
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