CX Sales Director | UK -IT Sales
CX Sales Director | UK -IT Sales

CX Sales Director | UK -IT Sales

Norwich Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead new customer acquisition and drive large multi-year deals in IT sales.
  • Company: Join IGT Solutions, a leader in BPO/CX services with a collaborative culture.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact in the travel and hospitality domain while leading innovative sales strategies.
  • Qualifications: 10-15 years in BPO/CX sales with leadership experience and industry knowledge.
  • Other info: Be part of a diverse team committed to integrity and excellence.

The predicted salary is between 43200 - 72000 £ per year.

Profile Summary:

IGT Solutions is looking for a Sales Director-IT Sales. The position is based out of UK and reports to the Vice President. The position is responsible for New Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain

Primary Job Responsibility:

  • Primarily drives new customer acquisition through existing knowledge, experience, and industry network
  • Drives large multi-year deals
  • Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
  • Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process
  • Responsible for overall customer satisfaction for sold projects
  • Accomplish the organization's goals and objectives for the chosen vertical

Education and Essential Experience:

  • 10-15 years of experience in BPO / CX Sales (New Business Development) at a leadership level
  • Sales experience with a proven track record in BPO / CX Services sales
  • Should have deep knowledge, Experience, and understanding of the Travel and Hospitality Domain.

Key Enablers:

  • Ability to motivate and inspire teams
  • Innovative and able to foresee market conditions
  • Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
  • Persuasive with details and facts
  • Confident, flexible with the ability to work in a fast-paced and changing environment
  • Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
  • Extrovert with a blend of sales mindset

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

CX Sales Director | UK -IT Sales employer: IGT Solutions

IGT Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the thriving IT sales sector. Located in the UK, our team enjoys a supportive environment that values diversity and integrity, making it a rewarding place to build a meaningful career.
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Contact Detail:

IGT Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CX Sales Director | UK -IT Sales

✨Tip Number 1

Network like a pro! Use your existing connections in the BPO/CX space to get introductions or insights about potential opportunities. Remember, it's all about who you know and how you leverage those relationships.

✨Tip Number 2

Be proactive in your approach. Don’t just wait for job postings; reach out directly to companies you're interested in. A well-timed email or LinkedIn message can set you apart from the crowd.

✨Tip Number 3

Prepare for interviews by researching the company’s recent projects and challenges in the Travel and Hospitality domain. Tailor your pitch to show how your experience aligns with their needs and goals.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace CX Sales Director | UK -IT Sales

New Business Development
Customer Acquisition
Sales Process Management
RFP/RFI Proposal Development
Negotiation Skills
Account Acquisition Planning
Customer Satisfaction Management
Leadership Experience
BPO/CX Services Sales
Travel and Hospitality Domain Knowledge
Team Motivation and Inspiration
Market Analysis
Collaborative Work Style
Persuasive Communication
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sales Director role. Highlight your experience in BPO/CX sales and any relevant achievements that showcase your ability to drive new business acquisitions.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to demonstrate your understanding of the Travel and Hospitality domain and how your skills align with our goals.

Showcase Your Leadership Skills: As a Sales Director, you'll need to motivate and inspire teams. Make sure to include examples of how you've successfully led teams in the past and achieved results.

Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track your application status.

How to prepare for a job interview at IGT Solutions

✨Know Your Stuff

Make sure you brush up on your knowledge of the BPO and CX sales landscape, especially in the Travel and Hospitality domain. Familiarise yourself with recent trends and challenges in the industry so you can speak confidently about how your experience aligns with the company's needs.

✨Showcase Your Leadership Skills

As a Sales Director, you'll need to demonstrate your ability to motivate and inspire teams. Prepare examples from your past where you've successfully led a team through complex sales processes or large deals. Highlight your collaborative work style and how you’ve managed to achieve goals together.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific sales situations or challenges. Think about your approach to driving new customer acquisition and managing client relationships. Be ready to discuss your strategies for overcoming objections and closing deals.

✨Be Ready to Discuss Metrics

Sales is all about numbers, so be prepared to talk about your track record. Bring concrete examples of your past successes, such as revenue growth, deal sizes, and customer satisfaction scores. This will help you illustrate your impact and show that you can deliver results.

CX Sales Director | UK -IT Sales
IGT Solutions
Location: Norwich
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  • CX Sales Director | UK -IT Sales

    Norwich
    Full-Time
    43200 - 72000 £ / year (est.)
  • I

    IGT Solutions

    1000-5000
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