At a Glance
- Tasks: Lead new customer acquisition and drive large multi-year deals in the IT domain.
- Company: Join IGT Solutions, a leader in BPO/CX services with a collaborative culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact by driving innovative sales strategies in a fast-paced industry.
- Qualifications: 10-15 years in BPO/CX sales with leadership experience and industry knowledge.
- Other info: Be part of a diverse team committed to integrity and excellence.
The predicted salary is between 43200 - 72000 Β£ per year.
Profile Summary:
IGT Solutions is looking for a Sales Director-IT Sales. The position is based out of UK and reports to the Vice President. The position is responsible for New Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain
Primary Job Responsibility:
- Primarily drives new customer acquisition through existing knowledge, experience, and industry network
- Drives large multi-year deals
- Drives the entire sales process; leads and assigns team responsibilities for opportunity qualification and development, solution architecting, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
- Setting out the GTM and executing it with the support of company resources including but not limited to Marketing campaigns, demand Gen, working with industry experts, sourcing advisors, creating and own account acquisition plans, and managing the sales process
- Responsible for overall customer satisfaction for sold projects
- Accomplish the organization's goals and objectives for the chosen vertical
Education and Essential Experience:
- 10-15 years of experience in BPO / CX Sales (New Business Development) at a leadership level
- Sales experience with a proven track record in BPO / CX Services sales
- Should have deep knowledge, Experience, and understanding of the Travel and Hospitality Domain.
Key Enablers:
- Ability to motivate and inspire teams
- Innovative and able to foresee market conditions
- Excellent people manager, open to direction and a collaborative work style, and committed to getting the job done
- Persuasive with details and facts
- Confident, flexible with the ability to work in a fast-paced and changing environment
- Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise.
- Extrovert with a blend of sales mindset
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CX Sales Director | UK -IT Sales employer: IGT Solutions
Contact Detail:
IGT Solutions Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land CX Sales Director | UK -IT Sales
β¨Tip Number 1
Network like a pro! Use your existing connections in the BPO/CX space to get introductions to key decision-makers. Remember, it's all about who you know and how you can leverage those relationships.
β¨Tip Number 2
Be prepared for the sales process! Brush up on your negotiation skills and be ready to showcase your experience in driving large multi-year deals. Practice makes perfect, so role-play with a friend or colleague.
β¨Tip Number 3
Showcase your industry knowledge! When you land that interview, make sure to highlight your understanding of the Travel and Hospitality domain. Share insights on market trends and how they can impact potential clients.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, itβs the best way to stay updated on your application status!
We think you need these skills to ace CX Sales Director | UK -IT Sales
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Director-IT Sales. Highlight your experience in BPO/CX sales and any relevant achievements that showcase your ability to drive new business acquisitions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention your deep knowledge of the Travel and Hospitality domain and how you can motivate teams to achieve our goals.
Showcase Your Leadership Skills: We want to see how you've led teams in the past. Include examples of how you've inspired and motivated others, especially in fast-paced environments. This will help us understand your people management style.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at IGT Solutions
β¨Know Your Stuff
Make sure you brush up on your knowledge of the BPO and CX sales landscape, especially in the Travel and Hospitality domain. Familiarise yourself with recent trends and challenges in the industry so you can speak confidently about how your experience aligns with the company's needs.
β¨Showcase Your Leadership Skills
As a Sales Director, you'll need to demonstrate your ability to motivate and inspire teams. Prepare examples from your past where you've successfully led a team through complex sales processes or large deals. Highlight your collaborative work style and how youβve managed to achieve goals together.
β¨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical sales challenges or describe how you would handle specific situations. Think about your approach to customer acquisition and deal closure, and be ready to discuss your strategies in detail.
β¨Be Ready to Discuss Metrics
Sales is all about numbers, so be prepared to talk about your track record. Bring concrete examples of how you've driven new business acquisitions and improved customer satisfaction in previous roles. Quantify your achievements to make a strong impression.