At a Glance
- Tasks: Support internal systems and maintain technology for smooth business operations.
- Company: Join Ignition, a fast-growing cybersecurity organisation shaping the future of digital security.
- Benefits: Enjoy 24 days holiday, healthcare perks, and a supportive work environment.
- Other info: Be part of a diverse team that values talent and curiosity.
- Why this job: Gain hands-on experience in cybersecurity while developing your technical skills.
- Qualifications: GCSEs and A-levels in relevant subjects; basic IT knowledge required.
The predicted salary is between 800 - 1400 £ per month.
About Ignition: Successful candidates will join Ignition, a high growth cybersecurity organisation and the performance engine behind next-generation security technologies. You will work alongside an incredible team of people, in a supportive and inclusive working environment, with opportunities for promotion and career development. Founded in 2015 and acquired by Exclusive Networks in 2021, Ignition has grown rapidly by focusing on emerging, cloud and SaaS-based cybersecurity technologies. From the first spark of innovation, we accelerate promising technologies into category leaders, transforming breakthrough and AI-driven cybersecurity into trusted, market-ready solutions. We work with innovative vendors and ambitious technology partners across EMEA, bringing clarity, momentum, and predictable growth to an increasingly complex digital world. Powered by an exceptional team, we’re known for making customers feel the value, not the effort. This is a role for people who want to be part of a driven, trusted, and ambitious organisation, shaping the future of cybersecurity while helping partners and customers build a totally trusted digital future.
DUTIES AND RESPONSIBILITIES | About the role This is an exciting opportunity to join Ignition as a Technology Operations Apprentice as part of a Level 4 Apprenticeship in Cyber Security or Artificial Intelligence (AI). This programme combines structured, off-the-job learning with hands-on, real-world experience, enabling you to build advanced technical knowledge while contributing directly to the success of the business. In this role, you will support the day-to-day running of our internal systems and help maintain the technology that keeps the business operating smoothly. You’ll assist with hardware and software maintenance, security tasks, and responding to support requests from colleagues and external support services. You will gain practical experience across infrastructure, cyber security operations, and emerging technologies, developing both your technical capability and professional skills. Throughout the apprenticeship, you will be supported by the Technology Operations Team and work under the guidance of the Technology Operations Manager EMEA, ensuring you receive the coaching and development needed to succeed.
As the Technology Operations Apprentice, you will:
- Provide support for both internal and external users, responding to enquiries and resolving technical issues.
- Provide technical support and assistance on internal infrastructure, hardware, and software.
- Collaborate with colleagues to investigate and resolve SOC-generated alerts.
- Assist in the configuration, development life cycle, and maintenance of approved internal software.
- Troubleshoot and help minimise downtime across internal networks and systems.
- Contribute to AI-driven and cybersecurity-focused initiatives aligned with your apprenticeship pathway.
- Create and maintain clear documentation, including IT processes, procedures, troubleshooting guides, and team workflows.
- Participate in projects by contributing to planning, testing, and implementation activities.
- Stay up to date on the latest Cyber Security, AI, and Information Technology trends to support continuous improvement.
- Undertake any ad hoc duties as defined by your line manager.
QUALIFICATIONS AND EXPERIENCE | About you
The ideal Technology Operations Apprentice will have:
- GCSEs at grade 4/C or above, including Mathematics, English, and preferably Science or Computing.
- A-levels (or equivalent Level 3 qualifications) in relevant subjects, such as IT, Computing, Mathematics, or Science.
- Alternatively, a Level 3 apprenticeship in a related area or equivalent work experience in IT or security.
- Basic understanding of computer systems, networks and cyber security concepts.
- Familiarity with operating systems, such as Windows and Linux.
- Awareness of common cyber security threats (e.g., phishing, malware, ransomware).
- Ability to troubleshoot and resolve basic IT issues.
- Basic proficiency in using Microsoft Suite & IT management tools.
- Clear communication, both written and verbal.
- Attention to detail.
Our Benefits:
- 24 days holidays rising to 29 with each year of service.
- Additional day off for your birthday.
- Healthcare – cash plan through Paycare and Employee Perks/Discounts.
- Employee Assistance Program.
- Auto Enrolment Pension scheme.
- Long service awards.
- Employee Referral Scheme.
- Coffee Shop, Canteen and Gym on site.
- Free Parking onsite.
Why work for us You’ll join an exceptional team that’s known for creating experiences where customers feel real value without unnecessary complexity. We’re a driven, trusted, and ambitious organisation leading the way in cybersecurity innovation. Here, you’ll help partners and customers build a totally trusted digital future, while growing your own skills in an environment that champions talent, encourages curiosity, and empowers you to make a meaningful impact.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.
Technology Operations Apprentice in Farnborough employer: Ignition Technology Ltd
At Ignition, we pride ourselves on being a high-growth cybersecurity organisation that fosters a supportive and inclusive work culture. As a Technology Operations Apprentice, you will benefit from hands-on experience in a dynamic environment, with ample opportunities for career development and promotion. Our commitment to employee well-being is reflected in our generous holiday allowance, healthcare benefits, and a workplace that encourages innovation and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Operations Apprentice in Farnborough
✨Tip Number 1
Network like a pro! Reach out to current employees at Ignition on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technology Operations Apprentice role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Familiarise yourself with common cybersecurity concepts and be ready to discuss how you can contribute to Ignition's mission of creating trusted digital futures.
✨Tip Number 3
Show your passion for technology! During interviews, share any personal projects or experiences related to IT or cybersecurity. This will demonstrate your enthusiasm and commitment to the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at Ignition.
We think you need these skills to ace Technology Operations Apprentice in Farnborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Technology Operations Apprentice role. We want to see your passion for cybersecurity and technology shine through!
Show Off Your Skills:Don’t hold back on showcasing your technical skills! Whether it’s your understanding of networks or your familiarity with operating systems, let us know what you can bring to the table.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Remember, attention to detail is key in this field!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Ignition Technology Ltd
✨Know Your Cybersecurity Basics
Before the interview, brush up on your understanding of basic cybersecurity concepts and common threats like phishing and malware. This will show that you're genuinely interested in the field and ready to contribute from day one.
✨Familiarise Yourself with the Company
Take some time to research Ignition and its role in the cybersecurity landscape. Understanding their mission and recent developments will help you tailor your answers and demonstrate your enthusiasm for joining their team.
✨Prepare for Technical Questions
Expect questions related to IT troubleshooting and system maintenance. Practise explaining how you would approach resolving common technical issues, as this will highlight your problem-solving skills and readiness for the role.
✨Showcase Your Communication Skills
Since you'll be providing support to both internal and external users, it's crucial to demonstrate clear communication. Practise articulating your thoughts and solutions concisely, as this will reflect your ability to collaborate effectively with colleagues.
