At a Glance
- Tasks: Support the team with customer service, admin tasks, and learn essential business skills.
- Company: Join Ignition Credit Plc, a leader in vehicle and asset finance.
- Benefits: Gain valuable experience, earn while you learn, and potential career progression.
- Other info: Flexible opportunities for growth in various business areas.
- Why this job: Kickstart your career in a supportive environment with real impact on customers.
- Qualifications: GCSEs in English and Maths at grade 5 or above required.
The predicted salary is between 19575 - 23925 £ per year.
Ignition Credit Plc are offering an exciting opportunity to join their team as a Business Administrator Apprentice. This is a fantastic opportunity to develop your knowledge and gain some new skills.
About the Employer
Ignition is a leading provider of vehicle and asset finance, helping finance a diverse range of plant, machinery, business equipment, motor, light and heavy commercial vehicles and renewable energy. Our finance solutions are provided either through our funds, or via joint trading relationships with a panel of major finance houses. Ignition doesn't just refer to external funders - we also lend directly from our own funds. This dual role allows flexibility, more control over proposals, potentially faster decision making, and access to deals competitors may not offer. Customers receive dedicated account managers and one-on-one support. A more human, responsive and supportive experience throughout the finance journey. Funds a wide range of assets including commercial vehicles, construction equipment, renewable energy tech and agriculture machinery. Based in the Southwest, but serving clients across the UK as part of the STAR Asset Finance Group. Combination of regional knowledge with nationwide capability.
What You'll Do
- Answering telephones - first point of contact when answering calls
- Effectively and accurately handling customer service enquiries (e.g. Settlement Figure requests)
- Responsible for the appropriate distribution of customer service emails
- Maintenance of computerised and manual records (Cleansing customer files to remove unnecessary information, ensuring documents are scanned so we hold a digital copy)
- Day-to-day filing / photocopying / scanning
- Monitoring stationery stock levels and ordering when appropriate
- Production of documentation for signing by customers
- Processing of payouts once signed documents received
- Liaising with suppliers to request invoices and any amendments
- Contacting funders to provide relevant information and ensure payouts are smoothly processed
- Loading of new proposals onto deal management system
- Checking and processing own book payouts
- Learn to use Leasesoft for our own book lending (inputting of deals and in life servicing once live)
- Completing relevant searches requested by the sales team / directors required for underwriting (Experian, land registry, valuation)
- Actively chase any outstanding original documentation for own book agreements if not received at payout
- To attend and / or complete any mandatory training courses stipulated by the Company
- To ensure the educational aspects of the apprenticeship are completed in a timely manner
Training Outcome
Potential to move to other areas of the business internally, such as collections or sales, as well as progressing into the administration team. Opportunities are also available in the wider group in marketing, HR and finance.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Qualifications
- Essential - GCSE - English - 5
- Essential - GCSE - Maths - 5
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday - Friday 9.00am - 5.00pm with 1 hour lunch.
- Expected Duration: 1 Year 6 Months
- Training Provider: CORNWALL COLLEGE
Business Administrator Apprentice employer: Ignition Credit PLC
Ignition Credit Plc is an excellent employer for aspiring Business Administrators, offering a supportive work culture that prioritises hands-on training and professional development. Located in a vibrant area, employees benefit from a collaborative environment, opportunities for growth within the asset finance sector, and the chance to learn from experienced professionals while studying at Cornwall College.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administrator Apprentice
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Ignition Credit PLC.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Ignition Credit PLC’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Ignition Credit PLC.
We think you need these skills to ace Business Administrator Apprentice
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Ignition Credit PLC. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Ignition Credit PLC
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Ignition Credit PLC.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
