Sales Manager

Manchester Office (Mon-Friday, 1 half day Sat per month 10am-2pm) Up to £40,000 basic plus uncapped commission. Purpose As an operational Team Lead, you will manage, motivate and inspire your team of inbound/outbound agents. You will mentor, support and develop your team to allow them to gain knowledge and understanding of their business area and the company to ensure the business’s success! Day-to-day responsibilities include but are not limited to the below: Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs Ongoing development planning to drive performance through effective communication and documentation, coaching and mentoring Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats Deliver weekly plans through daily performance the ability to build relationships