At a Glance
- Tasks: Handle car repair claims, book repairs, and liaise with clients and garages.
- Company: Dynamic company in the automotive sector based in Manchester.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Office-based role with a Monday to Friday schedule and occasional Saturday work.
- Why this job: Join a team where you can make a difference in clients' lives every day.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 30000 - 40000 £ per year.
Repairs Handler Permanent Manchester City – Office Based £26,000
Reporting directly into the Team Leader, the purpose of the Car Repair Claims Handler is to take new reports of motor claims from internal departments and book the cars in with garages for repair on behalf of the client.
Purpose: The car repair from start to finish i.e. understand the issue, get their car booked in with the most suitable repairer, instruct the repairer, liaise with the repairer, clients and partners and monitor the status of the repair until the car is returned to the client.
The role is mainly outbound dialling and emails – so a professional manner, an ability to build relationships, and being customer focussed is imperative.
Responsibilities:
- Manage the bookings of repairs
- Monitor progress and update client
- Provide reports to the team manager
- Make outbound calls to garages, external stakeholders
- Maintain relationships with garages and clients
Monday – Friday 09:00 – 17:00, 1 in 6 Saturdays 09:00 – 13:00.
Repair Specialist employer: Ignite Talent Group
As a Repair Specialist in Manchester, you will join a dynamic team that values collaboration and professional growth. Our supportive work culture fosters strong relationships with clients and garages, ensuring a rewarding experience for both employees and customers. With competitive benefits and opportunities for career advancement, we are committed to helping you thrive in your role while making a meaningful impact in the automotive repair industry.
