At a Glance
- Tasks: Handle motor claims, assist customers, and upsell services to get them back on the road.
- Company: Leading law firm with over 20 years in the legal sector.
- Benefits: Competitive salary, uncapped bonuses, birthday off, and fun company events.
- Other info: Enjoy extra holidays for excellent attendance and great career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in claims handling and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
- Motor Claims Handler – First Notification of Loss (4 positions available)
- £27,600 basic salary + monthly bonuses taking you to £45,000+ per year
- Manchester City Centre
This role is a fantastic combination of sales & service motor enquiries while being based in a leading law firm that has been operating for over 20 years in the legal sector.
Responsibilities
- Answer calls from customers at the First Notification of Loss (FNOL) stage, completing a full fact find on vehicle damage and customer needs.
- Collect evidence, identifying witnesses, passengers and determining fault or non‑fault.
- Upsell additional services such as hire cars and vehicle repairs through our in‑house garages across the UK.
- Offer customers the necessary solutions to get them back on the road safely.
- Earn uncapped bonuses for every customer referred for hire or repairs.
Qualifications
- Experience in a similar claims role, having dealt with first‑stage claims.
- Strong communication skills, enthusiasm, confidence and a bubbly personality.
Benefits
- Employee of the month awards
- Lunches and treats provided in the office
- Day off for your birthday plus a gift
- Free access to wellbeing and mental health support
- Company social events all paid for (including overnight stays)
- Child’s first day of school off work
- Trips to races, golf, dance, food and drink outings
- Long service bonus
- End‑of‑year awards evening for the entire business
- Extra holidays given throughout the year for excellent attendance
- Working Hours
No bank holiday working. Hours to be discussed during the interview.
- Seniority Level
- Entry level
- Employment Type
- Full‑time
- Apply Now
With four positions available we are conducting interviews immediately. Please apply now to be considered.
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Claims Handler in Manchester employer: Ignite Talent Group
Join a dynamic and supportive team in Manchester, where our commitment to employee development and collaboration sets us apart as an exceptional employer. We provide comprehensive training and ongoing support, fostering a professional environment that encourages growth and learning in the field of litigation. With a focus on financial mis-selling claims, you will have the opportunity to work closely with experienced supervisors and partners, ensuring a rewarding career path in a thriving legal practice.
