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- Tasks: Lead and inspire a dynamic sales team to achieve targets and drive performance.
- Company: Join a thriving Manchester office with a vibrant team culture.
- Benefits: Up to £40,000 basic salary plus uncapped commission and career growth opportunities.
- Other info: Enjoy a supportive workplace with ongoing training and development.
- Why this job: Make a real impact by mentoring and developing your team in a fast-paced environment.
- Qualifications: 3+ years in sales management, strong communication, and analytical skills required.
The predicted salary is between 40000 - 40000 £ per year.
Manchester Office (Mon-Friday, 1 half day Sat per month 10am-2pm). Up to £40,000 basic plus uncapped commission.
Purpose: As an operational Team Lead, you will manage, motivate and inspire your team of inbound/outbound agents. You will mentor, support and develop your team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success!
Day-to-day responsibilities include but are not limited to:
- Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs.
- Ongoing development planning to drive performance through effective communication and documentation, coaching and mentoring.
- Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats.
- Deliver weekly plans through daily performance & stat reviews.
- Perform coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies.
- Deliver documentation based on the constant coaching and improvement of their team.
- All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management.
- Keep up to date with any campaign/company updates and changes.
Key Requirements:
- Must have at least 3 years experience in a management position leading a sales team to targets.
- Competent user of Salesforce.
- Uses statistical analysis to implement long-term and short-term fixes.
- Set a constant example in terms of behaviour and setting standards.
- Always consistent and professional.
- Manages and assists in performance improvements.
- Analytical and problem-solving skills – have the ability to interpret MI and deliver Action Plans.
- Good understanding of Inbound and Outbound telephony/dialler systems.
- Excellent communication skills – effective coaching skills; the ability to build relationships & can motivate staff.
- Excellent people management skills.
- The proactive and decisive approach to problem-solving.
Accounts Manager (sale) in Manchester employer: Ignite Talent Group
Contact Detail:
Ignite Talent Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Manager (sale) in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Accounts Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team management and sales targets. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and driven performance. Use stats and results to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Accounts Manager (sale) in Manchester
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your management experience in sales. We want to see how you've led teams to smash targets and hit those KPIs. Use specific examples to show us what you've achieved!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your paperwork is legible and all areas are completed. This shows us you can communicate effectively, just like we need you to do with your team!
Tailor Your Application: Don’t just send a generic application! Tailor it to the role of Accounts Manager. Mention your understanding of inbound/outbound telephony systems and how you’ve used statistical analysis in past roles. We love seeing that you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ignite Talent Group
✨Know Your Numbers
As an Accounts Manager, you'll need to demonstrate your understanding of sales targets and KPIs. Brush up on relevant statistics from your previous roles and be ready to discuss how you achieved or exceeded these targets. This shows that you can not only lead a team but also understand the metrics that drive success.
✨Showcase Your Coaching Skills
Since mentoring and developing your team is key in this role, prepare examples of how you've successfully coached team members in the past. Think about specific situations where your guidance led to improved performance or morale. This will highlight your ability to inspire and motivate others.
✨Be Familiar with Salesforce
Make sure you're comfortable discussing your experience with Salesforce, as it's a crucial tool for this position. If you have any specific achievements or improvements you've made using the platform, be ready to share those. It’ll show that you’re not just familiar with the software, but that you can leverage it for better results.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples where you've had to analyse data to implement fixes or improve team performance. This will demonstrate your analytical mindset and proactive approach to challenges.