Claims Handler Permanent Manchester City – Office Based £26,000 Reporting directly into the Team Leader, the purpose of the Car Repair Claims Handler is to take new reports of motor claims from internal departments and book the cars in with garages for repair on behalf of the client. Purpose The car repair from start to finish i.e. understand the issue, get their car booked in with the most suitable repairer, instruct the repairer, liaise with the repairer, clients and partners and monitor the status of the repair until the car is returned to the client. The role is mainly outbound dialling and emails – so a professional manner, an ability to build relationships, and being customer focussed is imperative. Responsibilities: * Manage the bookings of repairs * Monitor progress and update client * Provide reports to the team manager * Make outbound calls to garages, external stakeholders * Maintain relationships with garages and clients Monday – Friday 09:00 – 17:00, 1 in 6 Saturdays 09:00 – 13:00
Repairs Administrator in Manchester employer: Ignite Talent Group Ltd
Ignite Talent Group Ltd is an excellent employer, offering a supportive work culture that prioritises professional development and collaboration among team members. Located in the vibrant town of Macclesfield, employees benefit from a generous 24 days of annual leave, private health cover, and enhanced maternity and paternity leave, making it an ideal place for those seeking meaningful and rewarding employment in the legal sector.
