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- Tasks: Join our heating maintenance team to service and repair domestic gas appliances.
- Company: We are a leading provider of heating solutions, dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real impact by ensuring safe and efficient heating for homes.
- Qualifications: Must have ACS qualifications and a strong problem-solving mindset.
- Other info: Opportunity to mentor apprentices and grow your skills in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
As part of a heating maintenance team, the post holder will be expected to provide a comprehensive repairs and maintenance service to domestic heating installations and appliances in client properties. You will be able to analyse, fault find and carry out repairs and services in a professional manner and to a high standard in compliance with current regulation and legislation.
ROLE SPECIFICATION: The responsibilities that the role carries include but are not limited to the below:
- To service, repair, maintain and install gas appliances in client owned properties, in accordance with manufacturer's instruction and guidance.
- Be competent in fault diagnosis and repair of modern and traditional boilers and be able to carry out repairs to central heating systems, including fitting new pumps, motorised valves, radiators and adapting pipework as necessary.
- Power Flushing of heating systems.
- Ensure the security and correct operation of plant and equipment supplied, to include vehicles, flue gas analysis meters and mobile data equipment i.e. PDAs.
- Ensure all certification and documentation is completed accurately and in accordance with Data Protection and Information Security regulations.
- Regular monitoring of first time fix and call back rates will be in place to ensure standards and service levels are maintained.
- Have a high level of literacy and numeracy to enable the various calculations associated with gas works to be completed along with the dissemination and relation of manufacturers instructions.
- Have a logical and methodical approach to problem solving and fault diagnosis, and the ability to stay focused and have the mental concentration to follow a problem through to a satisfactory outcome.
- Have a sound knowledge of Customer Care and possess the ability to deal with potentially angry or upset people and be able to cope with the emotional demands dealing with such situations could cause.
- Willing and able to work as part of a team and independently showing initiative dealing with situations and completing tasks.
- To effectively communicate with customers to explain the correct operation of gas appliances and the importance of regularly servicing gas appliances.
- Ability to work to deadlines and timescales and liaise with managers and customers regarding changes to schedules or appointments.
- Be willing and able to work with and train apprentices or other personnel as required.
- Any other duties as may reasonably be requested by the Contract Supervisor/Manager.
QUALIFICATIONS
- ACS qualifications - minimum of CCN1, CEN1, WAT1, (CENWAT), CKR1, HTR1 & CPA1, Energy Efficiency, DAH1, Unvented Hot Water, WRAS (water supply regulations 1999).
HEALTH & SAFETY
- Certificate of Asbestos Awareness Training - Essential.
Domestic Gas Engineer employer: Ignite Recruitment Services
Contact Detail:
Ignite Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Gas Engineer
✨Tip Number 1
Make sure you have a solid understanding of the latest gas regulations and safety standards. Familiarise yourself with the specific ACS qualifications required for the role, as this will demonstrate your commitment to compliance and safety during the interview.
✨Tip Number 2
Brush up on your fault diagnosis skills. Be prepared to discuss specific examples of how you've successfully diagnosed and repaired heating systems in the past. This will show your practical experience and problem-solving abilities.
✨Tip Number 3
Highlight your customer service skills. Since you'll be dealing with clients directly, think of instances where you've effectively communicated complex information or handled difficult situations. This will showcase your ability to maintain professionalism under pressure.
✨Tip Number 4
Demonstrate your teamwork and leadership qualities. If you've trained apprentices or worked collaboratively in a team, be ready to share those experiences. This will illustrate your capability to contribute positively to our heating maintenance team.
We think you need these skills to ace Domestic Gas Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing, repairing, and maintaining gas appliances. Include specific ACS qualifications and any previous roles that demonstrate your competence in fault diagnosis and customer care.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role of Domestic Gas Engineer. Mention your ability to work independently and as part of a team, and provide examples of how you've successfully handled customer interactions or resolved issues in the past.
Showcase Technical Skills: Clearly outline your technical skills related to gas installations and repairs. Mention your familiarity with modern and traditional boilers, power flushing, and any experience with mobile data equipment. This will demonstrate your readiness for the role.
Highlight Problem-Solving Abilities: Emphasise your logical and methodical approach to problem-solving in your application. Provide examples of past experiences where you successfully diagnosed and resolved issues, showcasing your ability to stay focused under pressure.
How to prepare for a job interview at Ignite Recruitment Services
✨Showcase Your Technical Skills
Be prepared to discuss your ACS qualifications and any relevant experience you have with servicing, repairing, and installing gas appliances. Highlight specific examples where you've successfully diagnosed and resolved issues with heating systems.
✨Demonstrate Problem-Solving Abilities
Employ a logical approach when discussing past challenges you've faced in the field. Share how you methodically identified problems and implemented effective solutions, showcasing your ability to stay focused under pressure.
✨Emphasise Customer Care
Since the role involves interacting with clients, be ready to talk about your experience in customer service. Discuss how you've handled difficult situations with upset customers and the importance of clear communication regarding gas appliance operations.
✨Prepare for Practical Scenarios
Expect to be asked about specific scenarios related to fault diagnosis and repairs. Brush up on your knowledge of modern and traditional boilers, and be ready to explain your thought process in tackling these issues during the interview.