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- Tasks: Join our heating maintenance team to service and repair gas appliances in client homes.
- Company: We are a leading provider of domestic heating solutions, committed to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Why this job: Make a real impact by ensuring safe and efficient heating for families while developing your skills.
- Qualifications: Must have ACS qualifications and a strong understanding of gas safety regulations.
- Other info: Opportunity to mentor apprentices and grow within a dynamic team.
As part of a heating maintenance team the post holder will be expected to provide a comprehensive repairs and maintenance service to domestic heating installations and appliances in client properties. You will be able to analyse, fault find and carry out repairs and services in a professional manner and to a high standard in compliance with and in accordance with current regulation / legislation.
ROLE SPECIFICATION:
The responsibilities that the role carries include but are not limited to the below;
- To service, repair, maintain and install gas appliances in client owned properties, in accordance with manufacturer s instruction and guidance.
- Be competent in fault diagnosis and repair of modern and traditional boilers and be able to carry out repairs to central heating systems, including fitting new pumps, motorised valves, radiators and adapting pipework as necessary.
- Power Flushing of heating systems
- Ensure the security and correct operation of plant and equipment supplied, to include vehicles, flue gas analysis meters and mobile data equipment i.e. PDA s.
- Ensure all certification and documentation is completed accurately and in accordance with Data Protection and Information Security regulations.
- Regular monitoring of first time fix and call back rates will be in place to ensure standards and service levels are maintained.
- Have a high level of literacy and numeracy to enable the various calculations associated with gas works to be completed along with the dissemination and relation of manufacturers instructions
- Have a logical and methodical approach to problem solving and fault diagnosis, and the ability to stay focused and have the mental concentration to follow a problem through to a satisfactory outcome.
- Have a sound knowledge of Customer Care and possess the ability to deal with potentially angry or upset people and be able to cope with the emotional demands dealing with such situations could cause.
- Willing and able to work as part of a team and independently showing initiative dealing with situations and completing tasks.
- To effectively communicate with customers to explain the correct operation of gas appliances and the importance of regularly servicing gas appliances
- Ability to work to deadlines and timescales and liaise with managers and customers regarding changes to schedules or appointments
- Be willing and able to work with and train apprentices or other personnel as required.
- Any other duties as may reasonably be requested by the Contract Supervisor/Manager
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QUALIFICATIONS
ACS qualifications – minimum of CCN1, CEN1, WAT1, (CENWAT), CKR1, HTR1 & CPA1,Energy Efficiency, DAH1, Unvented Hot Water, WRAS (water supply regulations 1999)
HEALTH & SAFETY
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Certificate of Asbestos Awareness Training
Essential
Domestic Gas Engineer employer: Ignite Recruitment Services
Contact Detail:
Ignite Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Gas Engineer
✨Tip Number 1
Make sure to highlight your ACS qualifications prominently during the interview. These certifications are crucial for a Domestic Gas Engineer role, and demonstrating your expertise will set you apart from other candidates.
✨Tip Number 2
Prepare to discuss specific examples of your fault diagnosis and repair experiences. Being able to articulate how you've successfully resolved issues in the past will showcase your problem-solving skills and technical knowledge.
✨Tip Number 3
Familiarize yourself with the latest regulations and safety standards related to gas appliances. Showing that you are up-to-date with current legislation will demonstrate your commitment to compliance and safety in your work.
✨Tip Number 4
Emphasize your customer care skills during the interview. Being able to effectively communicate with clients, especially in challenging situations, is essential for this role and can make a significant difference in client satisfaction.
We think you need these skills to ace Domestic Gas Engineer
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly list your ACS qualifications such as CCN1, CEN1, WAT1, and others in your CV. This will demonstrate that you meet the essential requirements for the Domestic Gas Engineer position.
Showcase Technical Skills: In your application, emphasize your experience with servicing, repairing, and maintaining gas appliances. Provide specific examples of your fault diagnosis skills and any relevant projects you've completed.
Demonstrate Customer Care Experience: Include examples of how you've effectively communicated with customers, especially in challenging situations. Highlight your ability to explain technical information in a way that is easy for clients to understand.
Detail Your Problem-Solving Approach: Describe your logical and methodical approach to problem-solving in your cover letter. Mention specific instances where you successfully diagnosed and resolved issues with heating systems or appliances.
How to prepare for a job interview at Ignite Recruitment Services
✨Showcase Your Technical Skills
Be prepared to discuss your experience with servicing, repairing, and maintaining gas appliances. Highlight specific examples where you successfully diagnosed faults or completed repairs, especially on modern and traditional boilers.
✨Demonstrate Problem-Solving Abilities
Employ a logical and methodical approach when discussing past challenges. Share instances where you followed through on a problem to achieve a satisfactory outcome, emphasizing your ability to stay focused under pressure.
✨Emphasize Customer Care Experience
Since the role involves interacting with clients, be ready to talk about your customer service skills. Provide examples of how you've handled difficult situations with upset customers and maintained professionalism.
✨Highlight Teamwork and Independence
Discuss your ability to work both as part of a team and independently. Share experiences where you took the initiative to complete tasks or train apprentices, showcasing your versatility in different working environments.
