At a Glance
- Tasks: Design an innovative platform for volunteer and people management in education.
- Company: Join an award-winning charity dedicated to educational equity.
- Benefits: Make a real impact while gaining valuable design experience.
- Other info: Flexible remote role with opportunities to influence meaningful change.
- Why this job: Shape user experiences that empower volunteers and support underrepresented youth.
- Qualifications: Experience in Product Design and a passion for user-centred design.
Help design an innovative volunteer and people management and engagement platform for an award-winning education charity. Shape the user experience, accessibility and engagement of a system that will support volunteers, mentors, tutors and alumni.
What difference will you make?
Play a vital role in helping Ignite Hubs deliver high-quality, inclusive education to children and young people who need it most. We work particularly with girls, those from disadvantaged backgrounds, and those from underrepresented backgrounds. Your contribution directly supports educational equity and helps young people develop skills critical to future learning and opportunities.
What are we looking for?
- Experience in Product Design, UX Design, Service Design or Digital Experience Design
- Strong understanding of user‑centred design principles
- Experience designing digital products, platforms or internal systems
- Ability to simplify complex workflows and user journeys
- Understanding of accessibility and inclusive design
- Experience creating wireframes, prototypes and user flows
- Familiarity with tools such as Figma
Desirable:
- Experience designing HR, volunteer management, CRM or community platforms
- Experience with accessibility standards ("WCAG")
- Experience designing gamification, engagement or recognition systems
We are looking for someone who can commit regular time to the role. We work flexibly and understand that availability can vary from week to week, but overall, you should have regular time available to volunteer.
Remote
What will you be doing?
Ignite Hubs is developing an innovative Ignite Portal, a hybrid between a HR and Volunteer Management System designed to support the lifecycle of our people such as volunteers, mentors, tutors and alumni. The platform will help us recruit, onboard, engage, organise and retain the people who make our work possible.
We are currently in the early design and development phase and are looking for an experienced Product Designer with UX and accessibility experience to help shape the platform from the outset. This is an opportunity to influence the design of a product that will become the central hub for managing and engaging our team members. You will work closely with the Founder and developers to help translate ideas and requirements into intuitive, accessible and engaging user experiences.
The platform will include features such as:
- Volunteer, tutor, mentor and staff profiles
- Recruitment and onboarding workflows
- DBS and safeguarding compliance tracking
- Volunteer hours tracking and reporting
- Instructor scheduling and attendance management
- Opportunity listings and applications
- Recognition, badges and volunteer engagement features
- Networking and community-building functionality
Product Designer (People Portal) - Volunteer employer: Ignite Hubs
Ignite Hubs is an exceptional employer, offering a unique opportunity to contribute to meaningful educational equity through the design of an innovative volunteer management platform. With a flexible remote work culture, we prioritise inclusivity and collaboration, providing volunteers with the chance to grow their skills in product design while making a tangible impact on the lives of young people from underrepresented backgrounds. Join us in shaping a system that empowers our community and supports the vital work of mentors, tutors, and volunteers.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer (People Portal) - Volunteer
✨Show Off Your Skills with a Project Portfolio
As a volunteer UX/UI designer, having a solid online portfolio is key. Gather your best projects, even if they’re personal or speculative, and make sure to showcase your design process. This will help potential organisations see your skills in action and understand your approach!
✨Get Involved in Local UX Meetups and Hackathons
Dive into the UX community by attending local meetups and hackathons. This is a fantastic way to connect with fellow designers and get noticed by organisations looking for volunteers. Plus, you’ll gain insights into current trends and practices that can really boost your skills.
✨Leverage Online Communities and Platforms
Join platforms like Dribbble or Behance, where you can share your work and find volunteer opportunities. These spaces are buzzing with people looking for talent and might just lead you to a role that aligns with your interests and skills.
✨Tap into Nonprofits and Startups
Many nonprofits and startups are on the lookout for volunteer UX/UI designers to help them enhance their websites or apps. Reach out directly to organisations that resonate with you. Show them your passion and skills, and don’t hesitate to apply through our website, Ignite Hubs, for any relevant openings you come across!
We think you need these skills to ace Product Designer (People Portal) - Volunteer
Some tips for your application 🫡
Craft Your UX/UI Portfolio:For a UX/UI design role, a killer portfolio is a must! Showcase your best projects and highlight your design process, wireframes, and user testing. Make sure each piece explains your thinking and how it meets user needs — it’s all about demonstrating your problem-solving skills!
Tailor Your CV for Design:When you write your CV, focus on creative layout and presentation, since it reflects your design skills. Use clear headings and bullet points to make it easy to read, and don’t forget to include skills like design tools (Sketch, Figma, Adobe XD) and methodologies you've mastered, like user research or prototyping.
Write a Personal Cover Letter:Your cover letter is a chance to show your enthusiasm for the role at Ignite Hubs. Share what draws you to volunteer in this space and how you're eager to learn and contribute. We want to see your passion for design and user experience shining through!
Emphasise Your Learning Attitude:Since this is a volunteer position, emphasise your willingness to learn and adapt. Talk about your design journey, any online courses or workshops you've attended, and how you plan to bring new ideas to the table at Ignite Hubs. Show us that your commitment doesn't end with the written application!
How to prepare for a job interview at Ignite Hubs
✨Show Off Your Portfolio 📁
As a volunteer UX/UI designer, your portfolio is everything! Make sure it's polished, showcasing not just your best designs but also your design process. Include before-and-after scenarios, wireframes, and final mock-ups to really highlight your skills—this will impress Ignite Hubs and show them how you think!
✨Brush Up on Your Design Tools 🎨
Get comfortable with popular design tools like Figma, Sketch, or Adobe XD, as well as prototyping tools like InVision or Marvel. You might get technical questions about these tools or be asked to share your experience, so being well-versed in these will help us stand out during the chat!
✨Understand Their Users 🕵️♀️
Spend some time researching the target audience for Ignite Hubs. Volunteer roles often focus heavily on user-centric design, so being able to talk about design principles based on user feedback and testing will showcase your dedication to delivering excellent user experiences. This will definitely resonate with their mission!
✨Be Ready to Collaborate 🤝
Volunteering usually means working in teams—so be prepared to discuss your experience collaborating with developers, fellow designers, and stakeholders. Share examples of how you've handled feedback or conflicting ideas in the past; this skill is super important in a volunteer setting where teamwork is key!
