At a Glance
- Tasks: Design an innovative platform for managing and engaging volunteers and mentors.
- Company: Join an award-winning education charity making a real difference.
- Benefits: Gain valuable experience, work remotely, and contribute to educational equity.
- Other info: Flexible volunteering hours with opportunities for impactful contributions.
- Why this job: Shape user experiences that empower young people and support inclusive education.
- Qualifications: Experience in Product Design and a passion for user-centred design.
Help design an innovative volunteer and people management and engagement platform for an award-winning education charity. Shape the user experience, accessibility and engagement of a system that will support volunteers, mentors, tutors and alumni.
What difference will you make?
Play a vital role in helping Ignite Hubs deliver high-quality, inclusive education to children and young people who need it most. We work particularly with girls, those from disadvantaged backgrounds, and those from underrepresented backgrounds. Your contribution directly supports educational equity and helps young people develop skills critical to future learning and opportunities.
What are we looking for?
- Experience in Product Design, UX Design, Service Design or Digital Experience Design
- Strong understanding of user‑centred design principles
- Experience designing digital products, platforms or internal systems
- Ability to simplify complex workflows and user journeys
- Understanding of accessibility and inclusive design
- Experience creating wireframes, prototypes and user flows
- Familiarity with tools such as Figma
Desirable:
- Experience designing HR, volunteer management, CRM or community platforms
- Experience with accessibility standards ("WCAG")
- Experience designing gamification, engagement or recognition systems
We are looking for someone who can commit regular time to the role. We work flexibly and understand that availability can vary from week to week, but overall, you should have regular time available to volunteer.
Remote
What will you be doing?
Ignite Hubs is developing an innovative Ignite Portal, a hybrid between a HR and Volunteer Management System designed to support the lifecycle of our people such as volunteers, mentors, tutors and alumni. The platform will help us recruit, onboard, engage, organise and retain the people who make our work possible.
We are currently in the early design and development phase and are looking for an experienced Product Designer with UX and accessibility experience to help shape the platform from the outset. This is an opportunity to influence the design of a product that will become the central hub for managing and engaging our team members. You will work closely with the Founder and developers to help translate ideas and requirements into intuitive, accessible and engaging user experiences.
The platform will include features such as:
- Volunteer, tutor, mentor and staff profiles
- Recruitment and onboarding workflows
- DBS and safeguarding compliance tracking
- Volunteer hours tracking and reporting
- Instructor scheduling and attendance management
- Opportunity listings and applications
- Recognition, badges and volunteer engagement features
- Networking and community-building functionality
Product Designer (People Portal) - Volunteer in London employer: Ignite Hubs
Ignite Hubs is an exceptional employer, offering a unique opportunity to contribute to a meaningful cause while working remotely. Our collaborative work culture fosters creativity and innovation, allowing you to shape an inclusive platform that directly impacts educational equity for underrepresented youth. With a commitment to flexibility and personal growth, we empower our volunteers to make a significant difference in the lives of children and young people who need it most.
