Portfolio Executive

Portfolio Executive

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customer service, procurement, bill validation, and metering tasks for various clients.
  • Company: Join Ignite Energy, a leading UK provider of energy and sustainability advisory services since 2000.
  • Benefits: Enjoy training opportunities, a pension scheme, life insurance, and access to exclusive voluntary benefits.
  • Why this job: This role offers growth, independence, and the chance to make a real impact on sustainability.
  • Qualifications: Ideal candidates should have analytical skills, communication prowess, and familiarity with the utility industry.
  • Other info: Position based in Wantage; perfect for ambitious individuals ready to prove themselves.

The predicted salary is between 28800 - 43200 £ per year.

Ignite Energy

Ignite Energy is part of the Inspired PLC family. Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.

To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.

This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it.

We are looking for a Portfolio Executive to join our successful team. This role is based in our Wantage office.

Role and Responsibilities

The Portfolio Executive role contributes to service delivery to several customers, for services including Procurement, Bill Validation, Finance Reporting, Metering and CRC. Working with a Portfolio Team to assist with the delivery of the services across customers, a Portfolio Executive develops the skills over time to work more independently and take on more responsibility for client delivery.

The successful candidate\’s responsibilities will include but not be limited to:

Customer Service

  • Dealing with customer queries and requests in a professional and efficient manner.
  • Maintaining the portfolio based on information provided by the customer and other third parties.

Procurement (where supplied to customer)

  • Assisting the Procurement team providing necessary information for utility contracts.
  • Managing acquisitions and disposals for existing contracts.

Bill Validation

  • Processing utility billing.
  • Performing or contributing to regular validation runs to identify whether billing contains errors and required challenging.
  • Submitting regular batches of validated invoices to the customer to pay.
  • Ensuring invoices are paid within terms, communicating remittance information to suppliers.
  • Supplier account management, liaising with suppliers to ensure payments are correctly allocated and debt positions are managed.
  • Resolving challenges and obtaining refunds/credits (savings), meeting a stated savings target to ensure the customer is saving at the anticipated level.
  • Analysing and querying historic billing to recover overcharging, including site investigations if necessary, delivering savings against target for contract income (shared savings).

Metering (where supplied to customer)

  • Assisting with the management of new metering, including site scheduling.
  • Supporting with the maintenance and data collection of metering portfolio once up and running.
  • Adding/removing supplies from relevant MOP and DC contract.

Other responsibilities

  • Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.

Experience and Qualifications

  • Ideally have familiarity with the utility industry and its terminology.
  • Have a mathematical and analytical skillset understanding for reporting.
  • Have excellent communication skills for dealing with customers, contractors, and other team members.
  • Be self-motivated and able to work autonomously.
  • Skilled in the use of Microsoft Excel and computer literate.
  • Experience within a finance accounts role would be beneficial
  • Well-presented and professional.

What we offer

  • Training and development opportunities
  • Company pension
  • Sharesave scheme
  • Life insurance
  • Access to a wide range of voluntary benefits through our Inspired Benefits Portal

If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Portfolio Executive employer: Ignite Energy

At Ignite Energy, we pride ourselves on being a forward-thinking employer that champions employee growth and development within a dynamic work culture. Based in Wantage, our team enjoys a supportive environment where ambition is rewarded, alongside comprehensive training opportunities and a range of benefits including a pension scheme and life insurance. Join us to make a meaningful impact in the energy sector while advancing your career in a company dedicated to sustainability and innovation.
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Contact Detail:

Ignite Energy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Portfolio Executive

✨Tip Number 1

Familiarise yourself with the utility industry and its terminology. Understanding the key concepts and jargon will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your analytical skills, especially with Microsoft Excel. Being able to showcase your proficiency in data analysis during discussions can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your customer service experience. Think of specific examples where you've dealt with queries or challenges effectively, as this role heavily relies on strong communication skills.

✨Tip Number 4

Research Ignite Energy and their approach to sustainability. Showing that you understand their mission and values can help you connect with the interviewers and demonstrate your alignment with their goals.

We think you need these skills to ace Portfolio Executive

Customer Service Skills
Attention to Detail
Analytical Skills
Mathematical Proficiency
Communication Skills
Self-Motivation
Autonomy
Microsoft Excel Proficiency
Data Management
Problem-Solving Skills
Supplier Account Management
Billing Validation
Knowledge of Utility Industry
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Portfolio Executive position. Tailor your application to highlight relevant experiences and skills that align with these requirements.

Highlight Relevant Experience: When writing your CV and cover letter, focus on any previous experience in customer service, procurement, or finance roles. Use specific examples to demonstrate your analytical skills and ability to manage client relationships effectively.

Showcase Your Skills: Emphasise your proficiency in Microsoft Excel and any other relevant software. Mention your mathematical and analytical abilities, as well as your communication skills, which are crucial for this role.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Portfolio Executive role at Ignite Energy. Discuss your passion for sustainability and how your background makes you a suitable candidate for helping clients achieve their net-zero goals.

How to prepare for a job interview at Ignite Energy

✨Know Your Stuff

Familiarise yourself with the utility industry and its terminology. Being able to speak confidently about relevant topics will show that you're serious about the role and understand the challenges faced by clients.

✨Showcase Your Analytical Skills

Since the role requires a strong mathematical and analytical skillset, be prepared to discuss your experience with data analysis and reporting. Bring examples of how you've used these skills in previous roles to solve problems or improve processes.

✨Demonstrate Excellent Communication

As you'll be dealing with customers and suppliers, highlight your communication skills during the interview. Share examples of how you've effectively managed customer queries or resolved issues in the past.

✨Be Professional and Well-Presented

First impressions matter! Dress appropriately for the interview and maintain a professional demeanor throughout. This reflects your understanding of the company's values and the importance of professionalism in client interactions.

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