At a Glance
- Tasks: Provide top-notch IT support to VIP clients in a prestigious legal firm.
- Company: Leading IT recruitment agency with a focus on high-quality service.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in a global legal environment.
- Qualifications: Extensive deskside support experience and strong interpersonal skills.
- Other info: Exciting opportunity to work in Central London with senior stakeholders.
The predicted salary is between 43200 - 72000 £ per year.
A leading IT recruitment agency is looking for an experienced Senior IT Support Engineer for onsite VIP support in Central London. This role focuses on delivering high-touch support to senior stakeholders in a global legal firm.
Responsibilities include:
- Troubleshooting
- Managing installations
- Acting as a key escalation point
The ideal candidate should have extensive experience in deskside support, with a strong focus on interpersonal skills. Competitive salary and benefits offered.
VIP IT Support Engineer – Onsite Leader (Legal) employer: Ignite Digital
Contact Detail:
Ignite Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP IT Support Engineer – Onsite Leader (Legal)
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and IT sectors. You never know who might have a lead on that VIP IT Support Engineer role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your troubleshooting skills and be ready to showcase your interpersonal abilities. Remember, they want to see how you handle high-pressure situations with senior stakeholders.
✨Tip Number 3
Don’t forget to research the company culture! Understanding the dynamics of a global legal firm will help you tailor your responses and show that you’re not just another candidate, but the right fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with top employers. Plus, it’s a great way to ensure your CV gets seen by the right people.
We think you need these skills to ace VIP IT Support Engineer – Onsite Leader (Legal)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in deskside support and any relevant skills that match the job description. We want to see how your background aligns with the high-touch support we provide to senior stakeholders.
Show Off Your Interpersonal Skills: Since this role requires strong interpersonal skills, don’t shy away from showcasing examples of how you've successfully interacted with clients or senior staff in the past. We love to see how you connect with others!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially in a role where troubleshooting is key. Make it easy for us to see why you're the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ignite Digital
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT support tools and troubleshooting techniques. Be ready to discuss specific scenarios where you've successfully resolved issues, especially in high-pressure environments like legal firms.
✨Show Off Your Interpersonal Skills
Since this role involves working closely with senior stakeholders, practice how you'll communicate effectively with them. Think of examples where your interpersonal skills made a difference in resolving a technical issue or improving user experience.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations. Prepare to explain how you'd handle VIP requests or escalations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Research the Company Culture
Understanding the culture of the global legal firm can give you an edge. Familiarise yourself with their values and how they approach IT support. This will help you tailor your responses and show that you're a great fit for their team.