Deskside IT Support Engineer - Path to Team Lead (London)
Deskside IT Support Engineer - Path to Team Lead (London)

Deskside IT Support Engineer - Path to Team Lead (London)

London Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide hands-on IT support for Windows 10 and Office 365 to senior stakeholders.
  • Company: Leading digital solutions company with a focus on innovation.
  • Benefits: Competitive salary, private medical insurance, travel insurance, and professional development opportunities.
  • Why this job: Kickstart your career in IT and gain valuable experience while supporting key stakeholders.
  • Qualifications: College IT qualification and proven experience in providing in-person support.
  • Other info: Join a dynamic team with a clear path to leadership roles.

The predicted salary is between 28800 - 48000 £ per year.

A leading digital solutions company is seeking a Deskside Support Engineer for their London office. This full‐time role involves providing hands‐on IT support for Windows 10, Office 365, and other technologies to senior stakeholders.

Candidates should have a college IT qualification and proven experience in providing in-person support.

The position offers a competitive salary plus benefits such as private medical insurance, travel insurance, and access to a Global Skills Academy for professional development.

Deskside IT Support Engineer - Path to Team Lead (London) employer: Ignite Digital

Join a leading digital solutions company in London, where you will not only provide essential IT support but also have the opportunity to grow into a Team Lead role. With a strong emphasis on employee development through our Global Skills Academy, we foster a collaborative and innovative work culture that values your contributions. Enjoy competitive benefits including private medical insurance and travel insurance, making this an excellent place for meaningful and rewarding employment.
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Contact Detail:

Ignite Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deskside IT Support Engineer - Path to Team Lead (London)

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

Tip Number 2

Prepare for the interview by brushing up on your technical skills and common support scenarios. We all know that hands-on experience is key, so be ready to showcase your problem-solving abilities with real-life examples.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.

We think you need these skills to ace Deskside IT Support Engineer - Path to Team Lead (London)

Windows 10 Support
Office 365 Support
In-Person IT Support
IT Qualification
Technical Troubleshooting
Customer Service Skills
Stakeholder Management
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows 10 and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on IT support experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Deskside Support Engineer role. Share specific examples of how you've supported senior stakeholders in the past.

Show Off Your Qualifications: Don’t forget to mention your college IT qualification! We value education, so make sure it’s front and centre in your application. It shows us you’ve got the foundational knowledge we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Ignite Digital

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows 10 and Office 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you’re not just familiar with the software, but that you can troubleshoot effectively.

Showcase Your People Skills

As a Deskside IT Support Engineer, you'll be working closely with senior stakeholders. Prepare examples of how you've successfully communicated technical information to non-technical users. This will demonstrate your ability to connect with people and provide excellent support.

Prepare for Scenario Questions

Expect to face scenario-based questions during the interview. Think about common IT issues and how you would handle them in a real-world setting. Practising these scenarios can help you articulate your thought process clearly and confidently.

Highlight Your Continuous Learning

Mention any relevant certifications or courses you've completed, especially those related to IT support. Discuss your interest in the Global Skills Academy and how you plan to leverage it for your professional development. This shows that you're committed to growing in your role.

Deskside IT Support Engineer - Path to Team Lead (London)
Ignite Digital
Location: London
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  • Deskside IT Support Engineer - Path to Team Lead (London)

    London
    Full-Time
    28800 - 48000 £ / year (est.)
  • I

    Ignite Digital

    50-100
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